Kerrilyn Warren
Moncton
Summary
Knowledgeable Professional with solid background in following protocols and procedures, as well as abiding by Code of Ethics established by an organization. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Costume Set Supervisor
Canadian Film and Television Industry
01.2018 - Current
- Costume supervision on film set
- Liaison between the Film Director and Costume Designer
- Responsible for updating Costume Department documents with continuity notes and photos
- Demonstrated respect, friendliness and willingness to work in a team environment
- Worked flexible hours; night, weekend, and holiday shifts
- Assist the Sound Department with installing microphones on the actors
Emergency Medical Dispatcher
Ambulance New Brunswick
01.2016 - 01.2018
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Relayed latest information to first responders via electronic means, telephone calls and radio responses
- Read system maps and caller information, and documented details in system
- Routed calls to police, fire and ambulance service to meet individual call needs
Call Center Customer Service Representative
Mabe
01.2016 - 01.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Documented and detailed calls and complaints
- Answered the required number of calls per shift to meet fast-paced call center demands
Education
College Diploma - Fashion Design
Lasalle College
Montreal, Quebec01-2008
High School Diploma -
Moncton High School
Moncton, New Brunswick01-1995
Skills
- Physical fitness
- Good Listening Skills
- Quick learner
- Written and Oral Communication
- Excellent communication skills
- Decision-making under pressure
- Processes and procedures
- Stress tolerance
- Emergency medical dispatch (EMD)
- Conflict resolution
- Reliability and punctuality
Languages
English
Native or Bilingual
French
Full Professional
Certification
- WHMIS certification
- Valid Class 5 Driver's Licence
Timeline
Costume Set Supervisor
Canadian Film and Television Industry
01.2018 - Current
Emergency Medical Dispatcher
Ambulance New Brunswick
01.2016 - 01.2018
Call Center Customer Service Representative
Mabe
01.2016 - 01.2018
- WHMIS certification
- Valid Class 5 Driver's Licence
College Diploma - Fashion Design
Lasalle College
High School Diploma -
Moncton High School
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