Kerrianne Winter
Oakville,Canada
Summary
Versatile and results-driven professional with a background at iA Auto Finance, showcasing expertise in financial transactions processing and effective conflict resolution. Demonstrated ability to enhance customer experiences and streamline service operations, leveraging skills in Microsoft Software and QuickBooks. Proven track record of fostering profitable agreements and maintaining high standards of professional integrity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Collections Officer/Accounts Receivable Clerk
iA Auto Finance
Oakville, Canada
04.2016 - Current
- Informed clients of payment issues through effective communication.
- Facilitated profitable agreements beneficial to creditor and client.
- Searched publicly accessible databases to locate defaulting customers.
- Maintained adherence to regulatory standards for debt management.
Client Service Specialist
Cash Money
Burlington, Canada
12.2013 - 02.2015
- Streamlined customer assistance for efficient service operations.
- Engaged in marketing initiatives targeting customer re-engagement.
- Ensured timely execution of start and end-of-day tasks.
Education
DCS / DEC - Business Administration and Computer Programming
TriOs College
Mississauga, ON08.2008
GED -
Loyola Catholic Secondary School
Mississauga, ON01.1992
Skills
- Skilled in Microsoft Software Applications
- Data Analysis Expertise
- Accurate Data Entry
- Financial Transactions Processing
- Financial Record Keeping
- QuickBooks Proficiency
- Effective Conflict Resolution
- Professional integrity
Certification
Ontario Smart Serve, Present
Languages
English
Timeline
Collections Officer/Accounts Receivable Clerk
iA Auto Finance
04.2016 - Current
Client Service Specialist
Cash Money
12.2013 - 02.2015
DCS / DEC - Business Administration and Computer Programming
TriOs College
GED -
Loyola Catholic Secondary School
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