Kerri Wilson
Kamloops,BC
Summary
Dynamic and results-oriented professional with a proven track record at KPMG, adept in problem-solving and computer proficiency. Excelled in enhancing customer relations and streamlining financial processes, significantly improving operational efficiency. Skilled in administrative support and fostering positive outcomes through a high-energy attitude.
Overview
12
12
years of professional experience
Work History
Customer Relations Representative
City of Kamloops
Kamloops, BC
10.2021 - Current
- Greeted customers upon arrival and provided them with product information.
- Assisted customers in selecting the most suitable products to meet their needs.
- Answered customer inquiries via telephone, email and social media platforms.
- Resolved customer complaints through attentive listening and creative problem-solving techniques.
Marketing Coordinator
MapleTree Preschool
Kamloops, BC
05.2019 - 08.2022
- Developed and implemented marketing plans and strategies to boost company visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Assisted in developing content for websites, blogs, and social media platforms.
- Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
Finance and Accounting Clerk II
City of Kamloops
Kamloops, BC
04.2016 - 09.2018
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Reconciled financial discrepancies by collecting and analyzing account information.
Accountant and Business Consultant
KPMG
Kamloops, BC
05.2013 - 05.2015
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Analyzed financial data to identify discrepancies or trends.
- Developed accurate budget forecasts and monitored actual performance against budgets.
Education
MBA -
Thompson Rivers University
Kamloops, None04-2021
BBA - Accounting and Finance
Thompson Rivers University
Kamloops, None06-2012
Bachelor of Arts - Communication And Culture
University of Calgary
Calgary, None06-2006
Skills
- Account creation
- Product recommendation
- Administrative support
- Microsoft outlook
- Schedule mastery
- Stress tolerance
- Inbound and outbound calling
- Computer proficiency
- Problem-solving
- High-energy attitude
Affiliations
- Love to read and learn about different cultures
- Ski, snowboard and surf in the summertime
- Enjoy walking and working out
Timeline
Customer Relations Representative
City of Kamloops
10.2021 - Current
Marketing Coordinator
MapleTree Preschool
05.2019 - 08.2022
Finance and Accounting Clerk II
City of Kamloops
04.2016 - 09.2018
Accountant and Business Consultant
KPMG
05.2013 - 05.2015
MBA -
Thompson Rivers University
BBA - Accounting and Finance
Thompson Rivers University
Bachelor of Arts - Communication And Culture
University of Calgary
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