Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kerri Senkow

Regina

Summary

Experienced branch manager and operations leader with a strong background in coordinating commercial projects and running day-to-day business operations. Skilled at managing teams, streamlining workflows, and maintaining clear communication between clients, contractors, and staff. Proven ability to oversee multiple projects while keeping schedules, budgets, and quality standards on track. Former business owner who knows firsthand the value of building strong relationships and leading with practicality. Looking to bring hands-on leadership and problem-solving skills to a dynamic construction or operations role.

Overview

14
14
years of professional experience

Work History

Branch Manager - Coordinator & Operations

Kruse Glass & Aluminum
10.2024 - Current
  • Oversee daily operations of the branch, ensuring efficiency, productivity, and high service standards across departments.
  • Coordinate and manage commercial construction projects from estimating to final delivery, working closely with contractors, suppliers, and internal teams.
  • Lead scheduling and workforce planning to align labor resources with project timelines and operational needs.
  • Maintain strong relationships with clients, addressing concerns promptly and ensuring satisfaction throughout the project lifecycle.
  • Work closely with senior leadership on budgeting, forecasting, and performance metrics to support branch growth and profitability.
  • Supervise purchasing and inventory control to ensure materials are available and jobs remain on schedule.
  • Support hiring, training, and development of staff to build a skilled and motivated team.
  • Implement and monitor safety protocols and compliance procedures across job sites and in the shop.
  • Review and approve quotes, contracts, and change orders to maintain project scope and profitability.
  • Act as a key point of contact for internal and external stakeholders, ensuring smooth communication and collaboration.


Founder & Operations Manager

Prairie Shine Cleaning Services
08.2013 - 07.2024
  • Founded and grew a residential and commercial cleaning company from a solo operation to a team of 14 staff, serving a broad client base across [region/city].
  • Handled all day-to-day operations including scheduling, quoting, staffing, client relations, and quality control.
  • Recruited, trained, and managed a growing team, creating systems for accountability, consistency, and high service standards.
  • Built long-term client relationships through reliability, attention to detail, and customized service plans.
  • Managed budgeting, payroll, invoicing, and supply purchasing to maintain profitability and smooth operations.
  • Developed workflows and checklists that improved team efficiency and allowed for consistent delivery across multiple job sites.
  • Worked directly with commercial clients and property managers to scope larger cleaning contracts, negotiate terms, and ensure contract fulfillment.
  • Navigated challenges of scaling the business—balancing growth with quality control and workforce management.
  • Oversaw health & safety compliance, and implemented procedures to reduce risk and improve workplace safety.

Listing Coordinator

Century 21 Dome Realty
06.2011 - 09.2013
  • Managed the full listing process from start to finish, ensuring all property details, photos, and documentation were accurate and ready for market.
  • Coordinated with agents, photographers, stagers, and clients to prepare homes for listing and showings.
  • Entered and updated property listings in MLS and internal systems, making sure all data met compliance and branding standards.
  • Created marketing materials including feature sheets, signage, and online listing content.
  • Scheduled showings, open houses, and client meetings, while keeping all parties informed and organized.
  • Maintained communication with sellers to provide updates, gather required documents, and ensure a smooth listing experience.
  • Tracked listing activity, gathered feedback from showings, and supported agents in strategizing next steps.
  • Handled administrative tasks such as listing contracts, disclosures, and coordination with legal or broker staff as needed.

Education

Political Science (3 Years Towards B.A.)

University of Regina
Regina, SK

Skills

  • Contractor & Subtrade Coordination
  • Budget Management & Cost Tracking
  • Blueprint & Scope Review
  • Estimating & Quoting
  • Safety & Compliance Support (WHMIS, site procedures)
  • Workflow & Process Improvement
  • Purchase Orders & Inventory Management
  • CRM & Project Software (Procore)
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Document Control & Reporting
  • Team Supervision & Scheduling
  • Staff Training & Development
  • Client & Vendor Relations
  • Problem Solving & Decision Making
  • Multi-tasking in Fast-Paced Environments

Accomplishments

  • Built a cleaning business from solo operation to 14 employees, consistently increasing revenue year-over-year.
  • Successfully assisted in managing hundreds of commercial & residential construction projects on schedule and within budget.
  • Reduced operational costs through improved workflow and supplier negotiations.
  • Coordinated scheduling and resources for multiple overlapping projects, maintaining client satisfaction and team productivity.

Languages

French
Professional Working

Timeline

Branch Manager - Coordinator & Operations

Kruse Glass & Aluminum
10.2024 - Current

Founder & Operations Manager

Prairie Shine Cleaning Services
08.2013 - 07.2024

Listing Coordinator

Century 21 Dome Realty
06.2011 - 09.2013

Political Science (3 Years Towards B.A.)

University of Regina

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Kerri Senkow