KERRI MILLER

• Providing patients with services such as: hair washing, blowdrying and styling in units 1 , 2 & 3
• My volunteer time has proven to be one of the most rewarding experiences I have accomplished to date
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.

Lobster Fisherwoman

• Maximized catch quality by promptly sorting, grading, and storing lobsters in proper storage tanks on board.
• Collaborated with team members for effective communication during fishing operations, ensuring smooth workflow.
• Measured, sorted and stored catches, returning illegal or undesirable creatures back to water.
• Enhanced crew morale through positive leadership, promoting a productive working environment at sea.

• Company Overview: Access PEI is a one-stop location to obtain provincial government programs, services and information
• My duty was to stay informed on all services provided and deliver to the customer in a professional and friendly manner
• Ability to work efficiently and accurately in a fast paced environment
• Handling large sums of money, excellent public relations, continual learning and privacy of customers were of utmost importance
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.
• Trained new Customer Service Representatives on company policies, procedures, and best practices.

• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.