Kerolos E Rizk
Culver
Summary
Dynamic Scheduling Manager at Unified Protective Services with exceptional time management and customer relations skills. Expertly resolved scheduling conflicts, enhancing operational efficiency and client satisfaction. Proven ability to create balanced employee schedules while effectively supervising teams and managing documentation, ensuring seamless service delivery and project coordination.
Overview
2
2
years of professional experience
Work History
Scheduling Manager
Unified Protective Services
04.2023 - 05.2025
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Confirmed patient appointments via telephone to inform of appropriate preparations needed prior to examination.
- Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.
- Maintained open communication channels with clients and stakeholders to address scheduling concerns promptly.
- Analyzed departmental workloads to create balanced employee schedules while meeting business objectives.
Education
Santa Monica High School
Santa Monica, CA06-2011
Skills
- Time management
- Shift planning
- Customer relations
- Documentation skills
- Team supervision
- Schedule management
- Personnel management
- Employee scheduling
Timeline
Scheduling Manager
Unified Protective Services
04.2023 - 05.2025
Santa Monica High School
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