Kero Nguyen
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project
Parisian Delights
Toronto, ON
11.2024 - 11.2024
- Executed marketing campaigns to increase project visibility and engagement.
- Partnered with project team members to identify and quickly address problems.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Volunteer
Walk Ossington
Toronto, ON
04.2024 - 04.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Server
Be Leaf Vietnamese Restaurant
10.2023 - Current
- Greeted and seated guests, managing reservations and waitlists to optimize table turnover
- Assisted servers with food and beverage delivery, refilling drinks, and clearing tables
- Ensured the dining area was clean and well-maintained throughout the shift
- Provided support during large parties and special events, ensuring smooth service flow
Server
Sushi Zone and Sushi Rock
09.2022 - 07.2023
- Managed a high-volume section, consistently delivering prompt and courteous service
- Collaborated with kitchen staff to ensure food was prepared and delivered to guests promptly and according to order specifications
- Processed payments and handled cash transactions accurately using the POS.
- Addressed and resolved customer complaints, maintaining a positive dining experience for all guests
Education
No Degree - Event Planning
George Brown College
Toronto, ON05-2025
High School Diploma -
Kingsway Academy
London, ON04-2022
Skills
- Event Coordination & Logistics Planning
- Vendor Negotiation & Budget
- Creative Problem-Solving
- Multi-tasking skills
- Social Media Promotion
- Collaborative mindset
Certification
- Smart Serve
- Food Handler
- IELTS 6.0
- Social Media
- Technical Meeting and Event Production
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Project
Parisian Delights
11.2024 - 11.2024
Volunteer
Walk Ossington
04.2024 - 04.2024
Server
Be Leaf Vietnamese Restaurant
10.2023 - Current
Server
Sushi Zone and Sushi Rock
09.2022 - 07.2023
No Degree - Event Planning
George Brown College
High School Diploma -
Kingsway Academy