Keria Bent
Edmonton,AB
Summary
Dynamic and detail-oriented professional with extensive experience at Alberta Health Services, excelling in patient records management and scheduling. Proven ability to enhance operational efficiency and improve patient satisfaction through effective communication and electronic charting. Skilled in HIPAA compliance and fostering teamwork, ensuring a safe and organized healthcare environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unit Clerk
Alberta Health Services
02.2024 - Current
- Managed patient records and documentation for efficient workflow and accuracy.
- Coordinated scheduling for medical staff, enhancing operational efficiency.
- Facilitated communication between departments to ensure timely information exchange.
- Streamlined patient intake processes, reducing wait times and improving patient satisfaction.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Implemented electronic filing systems to improve data retrieval and organization.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Supported billing processes by verifying insurance information and processing claims accurately.
EVS Housekeeper
Alberta Health Services
11.2015 - Current
- Maintained cleanliness and sanitation standards in patient care areas.
- Operated industrial cleaning equipment to ensure effective disinfection practices.
- Collaborated with healthcare team to support patient safety and comfort.
- Trained new staff on proper cleaning protocols and safety procedures.
- Developed inventory management strategies for cleaning supplies and equipment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Shipping and Receiving Coordinator
WDDC
04.2012 - 11.2015
- Coordinated inbound and outbound shipments to ensure timely delivery and accuracy.
- Managed inventory levels and conducted regular stock audits for optimal supply chain efficiency.
- Streamlined receiving processes, improving turnaround time by implementing new tracking systems.
- Trained staff on best practices for handling materials and safety protocols in shipping areas.
Education
Diploma - Medical Office Administration
Makami College
Edmonton, AB02-2024
Skills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Chart updating
- Reception management
- Electronic charting
- Medical terminology
- Medical records maintenance
- Patient scheduling
Languages
English
Full Professional
Certification
- Certified Medical Office Administration
- CPR
Timeline
Unit Clerk
Alberta Health Services
02.2024 - Current
EVS Housekeeper
Alberta Health Services
11.2015 - Current
Shipping and Receiving Coordinator
WDDC
04.2012 - 11.2015
Diploma - Medical Office Administration
Makami College