Keri Turner
Cobourg
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Production Planner/Scheduler
AkzoNobel Wood Coatings
05.2017 - 04.2025
- Developed production schedules to optimize resource allocation and meet customer demands.
- Coordinated with cross-functional teams to enhance supply chain efficiency and reduce lead times.
- Analyzed inventory levels to maintain optimal stock while minimizing excess and obsolescence.
- Led weekly planning meetings, fostering collaboration among departments for effective decision-making.
- Trained junior planners on best practices for forecasting and demand planning methodologies.
- Utilized advanced planning software to monitor production workflows and adjust plans in real-time.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
- Used SAP to provide relevant information, evaluations, and planning data for production.
- Supported new product introductions by collaborating with engineering and quality teams during prototype development stages.
- Participated in root cause analysis exercises to address quality concerns, fostering a culture of continuous improvement among team members.
Administrative Assistant/Customer Service Rep
AkzoNobel Wood Coatings
06.2004 - 05.2017
- Coordinated scheduling and logistics for meetings, enhancing operational efficiency.
- Managed correspondence and communications, ensuring timely responses and follow-ups.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity.
- Streamlined office procedures through process improvements, increasing overall productivity.
- Mentored junior administrative staff on best practices in office management techniques.
- Implemented new software tools for project tracking, enhancing team collaboration efforts.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Department Manager
Walmart Corporation
03.1999 - 06.2004
- Directed daily operations to ensure optimal inventory management and product availability.
- Implemented training programs for team members to enhance customer service skills and operational efficiency.
- Analyzed sales data to identify trends, optimize stock levels, and improve merchandising strategies.
- Collaborated with cross-functional teams to develop initiatives that increased departmental performance and employee engagement.
- Led strategic planning sessions to align department goals with corporate objectives and drive overall success.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Education
Diploma -
Cobourg District Collegiate Institute West High School
01.2000
EOA Executive Office Assistant - Business Administration And Management
Oxford College
Peterborough, ON03-2003
Skills
- Team communication
- Inventory maintenance
- Adept in Microsoft Office Suites (Excel, Word, Outlook)
- Project management
- Excellent communication
- File maintenance
- Multitasking
- Problem-solving abilities
- Supplier relationship management
- Proficient with SAP
- Experienced with software programs
Certification
- Food Handler Certificate
- Training: Facilitative Leadership and Respectful Workplace
- WHIMIS and TDG Certificates 2004-Present
- PEMAC MANAGEMENT MP CERTIFICATE 2024 Module 2
- 2025 Module 5/6
Timeline
Production Planner/Scheduler
AkzoNobel Wood Coatings
05.2017 - 04.2025
Administrative Assistant/Customer Service Rep
AkzoNobel Wood Coatings
06.2004 - 05.2017
Department Manager
Walmart Corporation
03.1999 - 06.2004
Diploma -
Cobourg District Collegiate Institute West High School
EOA Executive Office Assistant - Business Administration And Management
Oxford College