Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keri McConnell

Brockville, ON,ON

Summary

Hard working and dedicated professional with extensive experience in customer service excellence. Resourceful and a quick learner.

Navigate Microsoft Office on a daily basis

Skilled in multitasking, fostering team collaboration, enhancing productivity and customer satisfaction.

Transferable office skills that are an asset to any organization.

Dedicated, trustworthy and reliable with a willingness to learn and meet new challenges.

Diligent, responsible, organized





Overview

25
25
years of professional experience

Work History

Cashier/Banker/Count Dual Rate Supervisor

Shorelines Casino Thousand Islands
08.2008 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business
  • Maintained knowledge of structure of each department
  • Performed cash and card transactions
  • Worked with floor team and managers to meet wide range of customer needs
  • Reconciled bank at start and end of each shift, accounting for errors and resolving discrepancies
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives
  • Performed paper work required for transactions
  • Adhere to AGCO and FINTRAC rules and regulations in a heavily regulated environment


Production Line Worker

Hershey Canada
07.2000 - 06.2008

*Collaborated with other production workers to achieve smooth running of production line

*Communicated with supervisor regarding production line issue and needed repairs for fast resolution

*Inspected product for appearance and size defects according to specifications

*Packaged and labeled products using automated equipment

*Prepare reports and documentation of day to day production processes

Education

Online Medical Terminology Course

Algonquin College
Ottawa, ON

1 Year Office Administration Diploma

St Lawrence College
Brockville, ON

Skills

  • Proficient in navigating Microsoft Word, Excel, Outlook and Access on a daily basis
  • Staff training and mentoring
  • Team collaboration
  • Customer service excellence
  • Multitasking and organization
  • Attention to detail
  • Data Entry
  • Identification checks
  • Written and verbal communication
  • Prioritize tasks and duties in a fast paced, regulated environment
  • Respond to patron calls and inquiries
  • Respect Confidentiality

Timeline

Cashier/Banker/Count Dual Rate Supervisor

Shorelines Casino Thousand Islands
08.2008 - Current

Production Line Worker

Hershey Canada
07.2000 - 06.2008

Online Medical Terminology Course

Algonquin College

1 Year Office Administration Diploma

St Lawrence College
Keri McConnell