Scheduled and conducted interviews both online and face to face
Set up summer literacy program material and developed a training seminar
Co-Facilitated onboarding training and summer literacy program material
Conducted weekly check-ins with program coordinators to ensure operations were running smoothly and budget guidelines were being met
Conducted year-end program evaluation and report
PROGRAM COORDINATOR/ADMINISTRATIVE ASSISTANT
Designated First Nation Child and Family Services
10.2011 - 08.2019
Coordinated special events/functions and training (up to 200 people)
Assisted with Kinship Care's training and programming (report and presentation preparation)
Provided technical and administrative support to unit supervisor, staff, band designate, and unit staff
Developed program marketing and outreach strategies to increase awareness and attract new participants
Facilitated programming by coordinating resources and deliverables between departments
Developed and maintained relationships with external partners to facilitate program operations
Kept program-related data accurate, up-to-date, and easily accessible for accessibility
Analyzed program data by tracking and reporting program outcomes to identify areas of improvement
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
Collaborated with other program coordinators to achieve consistency in program objectives and services
APPOINTING OFFICER
Legal Aid Alberta
01.2011 - 04.2011
Designated Legal Aid files to appropriate lawyers to represent specific cases
Issued certificates, docket numbers, court dates, and other relevant information/documents to appointed lawyers via email and Legal Aid database systems
Worked with multiple Legal Aid internal software including JOIN
Managed over 30 client cases per day
Worked efficiently and accurately as possible to ensure deadlines were met before court dates
Gained extensive knowledge in data entry, analysis, and reporting.
Intake Worker/ Administrative Assistant
Native Counselling Services
09.2006 - 10.2010
Handled client correspondence and tracked records to foster office efficiency.
Examined clients needs to determine if the program fit there court needs.
Conducted clients intake for criminal. youth, and family court
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Education
Business Administration Degree - Management/Human Resources
Northern Alberta Institute of Technology
12.2022
High School Diploma - undefined
NorQuest College
06.2006
Skills
Business Administration Degree from Northern Alberta Institute of Technology (NAIT)
11 years of administrative experience
Works collaboratively in a team or efficiently independently
Obtains a strong understanding of Indigenous relations and governance structure
Confident verbal and written communicator with an interpersonal focus
Efficient in Microsoft Office 2021 including: and Outlook, Word, Excel, and PowerPoint (training certified)
Coordinated special events and training seminars
Demonstrated the ability to work under pressure and meet deadlines (time management/ prioritizing and organizational skills)
Exceptional interpersonal skills and ability to improvise and form resolutions when dealing with problematic situations
Timeline
PROGRAM COORDINATOR SUMMER LITERACY PROJECT
Frontier College/Alberta Education
04.2019 - 09.2023
PROGRAM COORDINATOR/ADMINISTRATIVE ASSISTANT
Designated First Nation Child and Family Services
10.2011 - 08.2019
APPOINTING OFFICER
Legal Aid Alberta
01.2011 - 04.2011
Intake Worker/ Administrative Assistant
Native Counselling Services
09.2006 - 10.2010
Business Administration Degree - Management/Human Resources