KEREN NANTONGO
Niagara Falls,ON
Summary
Dedicated Housekeeping Room Attendant with a proven track record at KAMPALA SERENA HOTEL, excelling in guest relations and chemical handling. Demonstrated ability to enhance customer satisfaction and maintain pristine environments. Skilled in utilizing advanced cleaning equipment and techniques, ensuring a 100% safety compliance rate. Balances a strong work ethic with effective interpersonal skills to deliver exceptional service. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
KAMPALA SERENA HOTEL
02.2023 - 02.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
High School Diploma -
BULOBA HIGH SCHOOL
UGANDA KAMPALA07.2022
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Customer service-focused
- Waste disposal
- Chemical Handling
Languages
English
Elementary
Timeline
Housekeeping Room Attendant
KAMPALA SERENA HOTEL
02.2023 - 02.2024
High School Diploma -
BULOBA HIGH SCHOOL
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