Keren Dorner
Operations Manager
Los Angeles
Summary
Operations Manager with 8+ years leading logistics, fulfillment, inventory oversight, and multi-facility coordination across fast-paced, high-growth environments. Proven ability to manage warehouse teams, optimize labor planning, streamline workflows, and drive improvements in key metrics including fulfillment speed, last‑mile delivery performance, and operational efficiency. Strong communicator and cross-functional partner with a process-oriented mindset, experience resolving logistical challenges, and a commitment to delivering exceptional service to clients and residents.
Overview
14
14
years of professional experience
Work History
Founder & Operations Manager
SMOODIES CORP
06.2017 - Current
- Led end‑to‑end logistics, order fulfillment, and inventory management across multiple warehouse facilities serving retail and e‑commerce distribution.
- Managed supply levels, inbound freight, and outbound shipments to ensure accurate, on‑time deliveries for partners including Costco, Sprouts, and Meijer.
- Planned labor needs, coordinated workflows, and created SOPs that improved speed, reduced errors, and increased fulfillment capacity.
- Resolved operational bottlenecks by partnering with warehouse teams, co‑packers, and carriers to ensure delivery accuracy and efficiency.
- Oversaw facility communication, performance tracking, and operational reporting to support scaling into 800+ locations.
- Maintained vendor relationships and ensured compliance with quality, safety, and operational standards.
Sales & Project Manage
EcoStar
09.2023 - 11.2024
- Managed complex client coordination, project timelines, and multi-stakeholder communication with exceptional attention to detail.
- Handled scheduling, presentations, follow-through, and consistent high-touch client communication.
- Coordinated contractors, vendors, design teams, and clients to deliver luxury-level service and seamless project execution.
- Oversaw budgets, documentation, and operational workflows with precision and discretion.
Front-End Web Designer & Project Coordinator
High-Tech Companies
01.2012 - 12.2017
- Designed and maintained responsive, user-focused websites and digital interfaces for high-tech startups and international clients.
- Collaborated directly with founders, executives, and cross-functional teams to align design projects with business goals and marketing strategies.
- Managed project timelines, client communications, and deliverables with precision, ensuring consistent quality and on-time completion.
- Handled scheduling, online meetings, and client correspondence across multiple time zones, demonstrating strong organization and adaptability.
- Maintained confidentiality on sensitive company data and product launches, balancing creative work with professional discretion.
Education
Associate Degree - Computer Science
John Bryce Computer School
Los Angeles, CA01.2017
Skills
- Multi-Facility Operations Management
- Labor Planning & Workforce Coordination
- Fulfillment & Last-Mile Delivery Optimization
- Warehouse Inventory & Supply Management
- Process Improvement & SOP Development
- Safety & Compliance Standards
- Vendor & Carrier Coordination
- Operational KPIs & Performance Tracking
- Team Collaboration & Engagement
- Cross-Functional Problem Solving
- Clear Verbal & Written Communication
- High Pressure & Fast-Paced Decision Making
Websites
Timeline
Sales & Project Manage
EcoStar
09.2023 - 11.2024
Founder & Operations Manager
SMOODIES CORP
06.2017 - Current
Front-End Web Designer & Project Coordinator
High-Tech Companies
01.2012 - 12.2017
Associate Degree - Computer Science
John Bryce Computer School