Maurissa Haynes
North York,Canada
Summary
Compassionate caregiver with over 5 years of experience at Private Home, excelling in patient-centred care and dementia support. Proven ability to enhance resident independence through safe transfers and effective communication. Skilled in nutrition assistance and responsive behaviour management, ensuring dignity and comfort for clients during all stages of care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Private Home
North York, Canada
06.2020 - 12.2025
- Provided comprehensive personal care and activities of daily living (ADLs) to a private client over 5+ years, including bathing, dressing, grooming, toileting, incontinence care, and oral hygiene, consistently maintaining dignity, privacy, and person-centred care.
- Assisted client with safe transfers and mobility support including ambulation and repositioning, applying proper body mechanics and safe lifting techniques to reduce fall risk throughout care.
- Supported a client living with dementia and cognitive impairment by applying Gentle Persuasive Approaches (GPA) to manage responsive behaviours and providing consistent emotional support and companionship.
- Monitored and reported changes in client's physical, emotional, and cognitive condition to the family and healthcare contacts, supporting timely adjustments to the individualized plan of care.
- Prepared and delivered nutritious meals per dietary needs, provided feeding assistance, and encouraged consistent hydration and healthy eating habits to support client health and well-being.
- Performed skin care and skin integrity monitoring including perineal care, barrier cream application, and regular repositioning to support pressure injury prevention and resident comfort.
- Provided palliative and end-of-life care support in the final stages of the client's care, including physical comfort measures and emotional support to the client and family members.
- Maintained informal care records and communicated daily observations and health changes to the family and healthcare team, supporting a coordinated, holistic approach to care.
Personal Support Worker (PSW) – Clinical Placement
Villa Colombo Long-Term Care
Toronto, Canada
10.2024 - 12.2024
- Delivered resident-centred personal care to 8–10 long-term care residents per shift in compliance with individualized plans of care, providing ADL support including bathing, dressing, toileting, grooming, and incontinence care.
- Facilitated safe transfers and ambulation for residents using proper body mechanics, enhancing resident independence and supporting restorative care goals.
- Monitored and reported changes in residents' physical, cognitive, and emotional status to supervising RN/RPN staff, ensuring accurate care plan documentation and prompt multidisciplinary team response.
- Utilized Gentle Persuasive Approaches (GPA) to support residents with Alzheimer's, dementia, and cognitive impairment, effectively managing responsive behaviours while maintaining resident dignity and privacy.
- Applied infection prevention and control (IPAC) protocols including hand hygiene, PPE use, and sanitation procedures, maintaining a safe and compliant long-term care environment throughout placement.
Education
MEDIX COLLEGE
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Skills
- Patient care
- Personal Care Assistance
- Dementia Support
- Restorative Care
- End-of-life care
- End-of-life support
- Responsive Behaviour Support
- Safe Transfers
- Infection control
- Nutrition Assistance
- Meal Preparation
- Observation
- Reporting
- Documentation
- Patient-centred care
- Persuasive techniques
Certification
- Personal Support Worker (PSW) Certificate – NACC Accredited, Medix College, Toronto, Ontario
- Standard First Aid and CPR (Cardiopulmonary Resuscitation) Certificate, 12/01/24
- Crisis Prevention Certificate, 12/01/24
- Vulnerable Sector Check / Police Criminal Record Check, Clear
- Negative TB Test / Immunizations, Up to Date
Timeline
Personal Support Worker (PSW) – Clinical Placement
Villa Colombo Long-Term Care
10.2024 - 12.2024
Caregiver
Private Home
06.2020 - 12.2025
MEDIX COLLEGE