Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keosamuntha Srey

Stockton

Summary

Dynamic leader and adept communicator with a proven track record at Livermore Casino, enhancing team productivity and streamlining operations for efficiency. Excelled in consumer lending and fostering robust customer relationships, significantly improving client satisfaction. Demonstrates exceptional problem-solving and people management skills, driving team success and operational excellence.

Overview

6
6
years of professional experience

Work History

Banker Team Lead

Livermore Casino
01.2023 - 01.2024
  • Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback.
  • Led successful marketing campaigns targeting prospective clients, generating new leads while also maintaining existing customer relationships.
  • Mentored junior bankers, fostering a supportive work environment that contributed to professional growth.
  • Streamlined daily operations for improved efficiency and productivity within the team.

Banker

Empire Sportsman Association
06.2022 - 12.2022

*Build and Maintain great Customer relationships

*Handle money and casino chips and a fast, timely and responsible manner

*Keep in line with the California laws of Gaming

Banker

Livermore Casino
03.2018 - 04.2022
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Education

General Education -

Stagg High School
Stockton, CA

Skills

  • Consumer lending
  • Operational efficiency
  • Cash management
  • Teller support
  • Banking operations
  • People management
  • Willing to learn
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Decision-making
  • Effective communication
  • Team building leadership
  • Relationship building
  • Prioritizing and planning
  • Customer relationship development
  • Cash handling expertise
  • Self motivation

Languages

Cambodian
Native or Bilingual
English
Native or Bilingual

Timeline

Banker Team Lead

Livermore Casino
01.2023 - 01.2024

Banker

Empire Sportsman Association
06.2022 - 12.2022

Banker

Livermore Casino
03.2018 - 04.2022

General Education -

Stagg High School
Keosamuntha Srey