Keontae Johnson
Lancaster
Summary
Over the years I have obtained excellent multi tasking skills, and am able to assist with special request, and handle a large amount of traffic on the job.
Likewise my time working as a security officer has provided me with a way to navigate and uphold different policies and guidelines during work. As I've worked at different post I'm confident in my ability to adapt to different environments, and or any problems that may occur while working.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Ternus Adult Learning Support
05.2023 - Current
- Assisted disabled clients to support independence and well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored clients' overall health and well-being and noted significant changes.
Security Officer
Allied Universal Security Services
03.2020 - 07.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Conducted regular patrols of key areas to spot and control security concerns.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Cashier
McDonald's
01.2018 - 03.2020
- Used POS system to enter orders, process payments and issue receipts.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
King/Drew Medical Magnet High School
Compton, CA06.2019
Skills
- Screening Wands
- Report Writing
- Superior Customer Service
- De-Escalation Techniques
- Critical Thinking
- CPR Certified
- Emergency Preparedness
- Money Handling
Certification
- Guard Card
- CPR Certified
Timeline
Direct Support Professional
Ternus Adult Learning Support
05.2023 - Current
Security Officer
Allied Universal Security Services
03.2020 - 07.2023
Cashier
McDonald's
01.2018 - 03.2020
High School Diploma -
King/Drew Medical Magnet High School
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