Keonnie Ross
San Diego
Summary
Experienced individual with strong work ethic, fostering positive interactions with customers while embracing opportunities for growth and learning. Resilient professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high work standards. In previous role, contributed to enhancing customer satisfaction and improving overall operations.
Overview
4
4
years of professional experience
Work History
Retail Worker
Best of San Diego
San Diego
09.2024 - Current
- Greeted customers to determine wants or needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Operated cash register, processing transactions efficiently and accurately.
- Trained new employees on store policies and customer service standards.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
Food Service Worker
Chic-Fil-A
San Diego
08.2023 - 03.2024
- Collaborated with team to deliver timely service of items.
- Performed variety of duties related to food service.
- Stocked food supplies and ensured proper inventory management.
- Operated cash register to process cash, check, and credit card transactions.
Food Service Worker
San Diego Zoo
San Diego
10.2021 - 06.2022
- Prepared food items following safety and quality standards.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Greeted customers upon arrival in dining area and ensured satisfaction with service.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked food supplies and ensured proper inventory management.
- Operated cash register to process cash, check, and credit card transactions.
Education
High School Diploma -
Monarch School
1625 Newton Ave 06-2022
Some College (No Degree) - Dance
Grossmont College
El Cajon, CASkills
- Customer service
- Attention to detail
- Interpersonal skills
- Problem-solving
- Register operation
- Store maintenance
- Cash handling
Accomplishments
25 most remarkable teens in San Diego
Timeline
Retail Worker
Best of San Diego
09.2024 - Current
Food Service Worker
Chic-Fil-A
08.2023 - 03.2024
Food Service Worker
San Diego Zoo
10.2021 - 06.2022
High School Diploma -
Monarch School
Some College (No Degree) - Dance
Grossmont College