Ke’Onna Brooks
Winchester,CA
Summary
Dependable and outgoing budtender with 3 years of experience within the medical marijuana industry, specializing in client relations, dispensary operations, and sales. Special needs caregiver professional with track record of providing high-quality care and support. Proven ability to create individualized care plans and deliver compassionate assistance while maintaining high standards. Known for strong team collaboration and adaptability to changing needs, ensuring reliable and effective care.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Caregiver, Special Needs
Homestead Assisted Living
08.2024 - 09.2025
- Provided personalized care and support to individuals with special needs, ensuring safety and comfort.
- Developed and implemented individualized care plans tailored to specific client requirements and preferences.
- Coordinated activities to promote social interaction and skill development among clients, enhancing their quality of life.
- Trained new caregivers on best practices for client engagement and care techniques, fostering a collaborative environment.
- Monitored clients' physical and emotional well-being, reporting changes to healthcare professionals as needed.
- Provided compassionate personal care to residents, enhancing their daily living experiences.
Budtender
The Row House Cannibis Dispensary
04.2020 - 11.2023
- I manage 120-160 orders for recreational customers.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
Retail Sales Associate
Rainbow Apparel
02.2016 - 02.2019
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels, ensuring timely restocking of merchandise to meet customer demand.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Fashion Design
Long Beach City College
Long Beach, CASkills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer service
- Discussing cannabis
- Clear communication
- Feeding assistance
- Fast learner
- Ability to lift
Timeline
Caregiver, Special Needs
Homestead Assisted Living
08.2024 - 09.2025
Budtender
The Row House Cannibis Dispensary
04.2020 - 11.2023
Retail Sales Associate
Rainbow Apparel
02.2016 - 02.2019
No Degree - Fashion Design
Long Beach City College