KEONA GAULD

Promptly answered customer inquires both over the phone and in person

Fulfilled and invoiced out online orders and prepared orders for shipping

Conducted weekly inventory counts and adjustments

Built positive relationships with customers to encourage repeat business

Requested stock transfers on behalf of customers from other store locations

Directed phone calls professionally and promptly when needed

Inquired with sales representatives on pricing and lead times for items customers were interested in purchasing

Attended in store product demonstrations from external representatives to expand product knowledge

Stocked shelves with incoming product and ensured there was an adequate amount of stock in the store at all times

Updated sales tags for the start and end of in store sales promotions

• Assisted in the set up and operation of various industrial packaging equipment.
• Maintained a clean and safe work environment by adhering to safety procedures.
• Monitored the quality of products being packaged throughout the process.
• Adhered to SOP policies in order to ensure food safety
• Performed minor maintenance on machines such as changing and removing parts.
• Reported any quality or safety issues to the shift manager immediately.
• Collaborated with team members to meet monthly production goals efficiently.
• Collaborated with team members to ensure efficient workflow throughout the shift.

• Exhibited attention to detail when inspecting areas for dirt, stains and other debris before starting each job.
• Demonstrated excellent organizational skills by ensuring all surfaces were clean and tidy.
• Mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
• Utilized excellent customer service skills when interacting with guests during work hours.
• Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Disposed of trash and recyclables each day to avoid waste buildup.