Keon Case
Pickering,ON
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
7
7
years of professional experience
Work History
Fire & Security
Sunnybrook Security
Toronto, Canada
01.2023 - Current
- Monitored and enforced security protocols within healthcare facility, ensuring safety for patients, staff, and visitors.
- Coordinated with medical and law enforcement personnel during emergencies, effectively addressing medical incidents, disturbances, and security breaches.
- Monitored surveillance cameras and alarm systems, reported suspicious activities and safety hazards to appropriate authorities.
- Prepare detailed incident reports and maintain accurate security logs to document activities, security concerns, and emergency responses
Security Professional
Yorkdale Security
Toronto, Canada
10.2021 - 03.2025
- Conducted routine patrols of property to secure personnel, assets, and building perimeters, maintaining safety and security in all weather conditions
- Investigated incidents such as accidents, trespassing, suspicious activities, and fire-related concerns, enforcing corporate security policies through lawful action
- Respond immediately to distress calls, emergency alarms, and reports of disorderly conduct, handling disruptive individuals swiftly and professionally
- Handled inquiries from visitors and employees, delivering clear information and assistance to foster a welcoming and secure environment.
- Answered and managed incoming calls with professionalism, providing accurate information and directing inquiries appropriately.
Security Guard
Paragon Security
Brampton, Canada
02.2021 - 02.2022
- Deter theft, vandalism, and policy violations through proactive patrols and monitoring security systems across shopping center, enhancing overall safety.
- Identified security risks and addressed policy violations, effectively escorting trespassers off premises to maintain a secure environment.
- Operate surveillance equipment and perform security checks on buildings, entry points, and restricted areas to ensure a controlled and safe environment.
- Documented security activities and reported irregularities, supporting investigative procedures with accurate and detailed records.
Security Guard
Synergy Protection Group INC
Toronto, Canada
08.2020 - 04.2021
- Monitor and analyze security footage to detect potential risks, safety violations, or suspicious activities, ensuring swift response to incidents
- Enforce security policies while ensuring compliance with federal, provincial, and municipal regulations as well as company guidelines.
- Conduct routine patrols and respond to security threats, ensuring the safety of customers, employees, and company assets
- Serve as a first point of contact for security related issues, effectively de-escalating conflicts and maintaining a professional presence
Security Guard
OBN Security
Malton, Canada
08.2019 - 01.2021
- Secure all entry and exit points by verifying access credentials and enforcing company security policies
- Secured entry and exit points by verifying access credentials and enforcing company security policies to prevent unauthorized access
- Assisted shoppers, employees, and visitors by addressing inquiries and fostering a customer-friendly, secure environment
- Completed and maintained accurate logs of daily activities, incident reports, and surveillance records to enhance security operations
Education
Bachelor's Degree - Criminology & Policing
Laurier University
Waterloo, ON04-2026
Diploma - Behavioural Science
Seneca College
King City, ON01-2021
Diploma - Police Foundations
Humber College Institute of Technology & Advanced Learning
Etobicoke, ON01-2019
High School Diploma -
St. Basil-the-Great College School
North York, ON01-2017
Skills
- Emergency response training
- Database management
- Data analysis
- Microsoft Office proficiency
- Organizational skills
- Time management
- Critical thinking
- Problem solving
- Team collaboration
- Interpersonal communication
- Adaptability
Volunteer Experience
- Tot World Child Care Centre, North York, ON, Early Childhood Education Volunteer, Present, Assist children with meals, snacks, and hygiene routines, including handwashing and bathroom breaks., Monitor children’s behaviour and ensure their safety during indoor and outdoor activities., Support the development of children’s social, emotional, and cognitive skills through play-based learning., Follow all health, safety, and confidentiality protocols as directed by the daycare supervisor.
- Unifor Local 414, Toronto, ON, Union Representative, 07/2022, 09/2025, Act as a liaison between union members and management to address workplace concerns and disputes., Represent employees during grievance and disciplinary meetings, ensuring fair and consistent treatment., Educate members on their rights, union policies, and procedures through meetings and one-on-one communication.
Certificates And Certifications
- CTRI’s Continuing Education Certificate Courses
- Alison Continuing Education Certificate Courses
- Oklahoma School For the Deaf – Online American Sign Language (In Progress)
- Standard First Aid with CPR C & AED
Timeline
Fire & Security
Sunnybrook Security
01.2023 - Current
Security Professional
Yorkdale Security
10.2021 - 03.2025
Security Guard
Paragon Security
02.2021 - 02.2022
Security Guard
Synergy Protection Group INC
08.2020 - 04.2021
Security Guard
OBN Security
08.2019 - 01.2021
Bachelor's Degree - Criminology & Policing
Laurier University
Diploma - Behavioural Science
Seneca College
Diploma - Police Foundations
Humber College Institute of Technology & Advanced Learning
High School Diploma -
St. Basil-the-Great College School