Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenzie Sosa-ball

Oshawa,ON

Summary

Experienced Crew Trainer with 1 year of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.

Overview

1
1
year of professional experience

Work History

Crew Trainer

Mcdonalds
05.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Provided coaching and mentoring to employees.

Education

High School Diploma -

All Saints Catholic Secondary School Secondary School
Whitby, ON
06.2024

Skills

  • Team Leadership
  • Station Preparation
  • Role Modeling
  • Payment Processing
  • Food Safety
  • Cash Handling
  • Staff Training
  • Customer Service
  • Dress Code Enforcement
  • Workplace Safety
  • Billing and Payment Processing
  • Food Safety
  • Customer Satisfaction
  • Opening and Closing Procedures

Languages

English
Native or Bilingual

Timeline

Crew Trainer

Mcdonalds
05.2022 - Current

High School Diploma -

All Saints Catholic Secondary School Secondary School

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