Mackenzie Norman
Toronto,ON
Summary
Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Concord Veterinary Hospital
Concord, ON
02.2023 - Current
- Maintained accurate medical records of all patients.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Veterinary Assistant
East Mountain Animal Hospital
Hamilton, ON
03.2022 - 02.2023
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
Education
Diploma - Social Work
Mohawk College
Hamilton, ON04-2020
Skills
- Animal Restraint
- Cleaning and Sanitizing
- Euthanasia Assistance
- Client Communication
- Physical Examinations
- Proficient in Avimark
- Post Operative Care
- Medication Administration
References
References available upon request.
Timeline
Veterinary Assistant
Concord Veterinary Hospital
02.2023 - Current
Veterinary Assistant
East Mountain Animal Hospital
03.2022 - 02.2023
Diploma - Social Work
Mohawk College
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