Kenzie Begin
Guelph,ON
Summary
I am eager to gain practical work experience in a field that aligns with my academic interests and career aspirations. In my previous positions, I have demonstrated my ability to work collaboratively with a team, adapt to diverse environments, and remain empathetic, patient and compassionate in challenging situations.
Overview
8
8
years of professional experience
Work History
VOLUNTEER POSITIONS
01.2017 - Current
- Backpacks for the Weekend: Shopped for groceries and packed backpacks for area school kids experiencing food insecurity at home
- Community Garden: Prepared the garden prior to planting
- Kiwanis: Assisted with delivery of Meals on Wheels and Riverwalk clean-up
SERVER
La Place Rendez-Vous
06.2021 - 08.2024
- Customer Satisfaction: Consistently received positive feedback from customers for providing exceptional service, leading to increased customer loyalty and return visits
- Team Collaboration: Actively collaborated with kitchen staff and fellow servers to ensure smooth operations during peak hours, contributing to a seamless dining experience for customers
- Problem Solving: Effectively resolved customer complaints and concerns in a timely and professional manner, turning potentially negative experiences into positive ones and maintaining a high level of customer satisfaction
SPECIAL PROJECTS ASSISTANT
Giishkaandago’Ikwe Health Services
05.2024 - 08.2024
- Coordinated logistics for diverse events, including technology, equipment, guest speakers, food, and beverage needs.
- Booked venues and services, ordered necessary supplies, and ensured alignment with assigned budgets.
- Built and maintained cooperative relationships with community members, partner organizations, and health service providers.
- Developed resources and awareness initiatives in support of the Social Emergencies Team.
- Attended community and partner meetings, actively participating in health fairs, career fairs, and relevant events.
- Managed registrants and promoted events through targeted engagement and advertising.
TEAM MEMBER
Tim Horton’s
01.2017 - 01.2021
- Accuracy and Attention to Detail: Maintained accuracy in order-taking and payment processing, minimizing errors and discrepancies in customer orders and transactions
- Training and Mentoring: Provided training and support to new staff members, facilitating their integration into the team and ensuring consistent service standards
- Knowledge of Menu and Specials: Demonstrated in-depth knowledge of the menu and daily specials, effectively guiding customers through their dining options and making personalized recommendations
Education
BA - Major in Psychology
University of Guelph
Guelph, ON06.2026
Skills
- Communication
- Teamwork
- Problem-Solving Skills
- Time Management
- Conflict Resolution
- Attention to Detail
- Customer Service
- Friendly, Positive Attitude
- Dependable and Responsible
Timeline
SPECIAL PROJECTS ASSISTANT
Giishkaandago’Ikwe Health Services
05.2024 - 08.2024
SERVER
La Place Rendez-Vous
06.2021 - 08.2024
VOLUNTEER POSITIONS
01.2017 - Current
TEAM MEMBER
Tim Horton’s
01.2017 - 01.2021
BA - Major in Psychology
University of Guelph
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