Mackenzi Hawke
Sauble Beach
Summary
Experienced in managing customer interactions and ensuring operational efficiency in service-oriented settings. Key tasks involved organizing workstations for optimal performance during peak hours and maintaining equipment according to safety standards. Proven track record in balancing financial transactions accurately while providing high-quality customer service. Strong skills in inventory management and point-of-sale operations align well with server or front desk roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pro Shop Attendant/Restaurant Server
Wiarton Bluffs Golf Club
Wiarton
05.2022 - 05.2025
- Assisted with monthly physical inventory counts to ensure accuracy of stock levels.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Balanced daily tills at the end of each shift to ensure accuracy of cash register totals.
- Greeted customers and provided excellent customer service.
Barista
Amici’s shallow lake
Shallow Lake
10.2024 - 04.2025
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Contributed to a positive customer service experience by providing excellent customer service skills.
Cashier
Allan’s Merchantile
Shallow Lake
12.2021 - 09.2023
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Bruce Peninsula District School
Lion's Head, ON06-2024
Bachelor of Business Administration And Management - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, NoneSkills
- Customer service
- Inventory management
- Point-of-sale operation
- Sales support
- Customer relationship building
- Social media promotion
Certification
- Food handlers
- Smart serve
References
References available upon request.
Timeline
Barista
Amici’s shallow lake
10.2024 - 04.2025
Pro Shop Attendant/Restaurant Server
Wiarton Bluffs Golf Club
05.2022 - 05.2025
Cashier
Allan’s Merchantile
12.2021 - 09.2023
High School Diploma -
Bruce Peninsula District School
Bachelor of Business Administration And Management - Business
Conestoga College Institute of Technology And Advanced Learning