Kenza Mansouri
Quebec City ,QC
Summary
I have a strong background in project coordination with a proven track record of successfully managing diverse project tasks to meet deadlines. I excel in communicating with colleagues, monitoring project status, and achieving key milestones. I am a skilled problem solver and collaborative team player with excellent planning and decision-making abilities. I am eager to contribute my interpersonal skills, time management, and problem-solving abilities to help the team achieve company goals in a full-time position that offers professional challenges.
Overview
6
6
years of professional experience
Work History
Department Manager
H&M Hennes & Mauritz
Québec, QC
10.2024 - Current
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented training programs to improve employee performance and engagement.
- Analyzed departmental workflows, identifying areas for improvement and implementing strategic solutions.
- Managed inventory levels and optimized supply chain processes to reduce costs and increase profitability.
- Conducted performance evaluations, providing constructive feedback to promote team development.
RETAIL COORDINATOR & PROJECT MANAGER
RUDSAK
Montréal, QC
02.2023 - 09.2024
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments. (US, China and Europe)
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- My role included overseeing store layouts, merchandising, and hiring and training staff to provide exceptional customer service
- Maintained open communication by presenting regular updates on project status to customers.
- Coordinating with various stakeholders such as landlords, suppliers, and contractors to ensure smooth and timely
- Defining a vision for product
- Delivering the operating plan; the achievement of growth objectives, including market share, revenue, profit, all the channels and categories.
SA / Visual Merchandiser
ZARA
Montréal, QC
08.2019 - 02.2023
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
Travel Agent
medina tours
Montréal, QC
07.2019 - 10.2020
Education
DEP/ AEC - Business Management
collège CDI
Montréal, QC02.2021
BACHELOR Human Ressources - Human Resources
University Sherbrooke
Montreal, QC2019
Baccalauréat - Humanities
El arkam
Alger06.2015
Skills
- Français
- Anglais
- Arabe
- Espagnol
- Service à la clientèle
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Data Analysis
- POWERBI
- Google Analytics
Languages
Anglais - Advanced
arabe - Fluent
CUST
Willing to relocate: Anywhere
Timeline
Department Manager
H&M Hennes & Mauritz
10.2024 - Current
RETAIL COORDINATOR & PROJECT MANAGER
RUDSAK
02.2023 - 09.2024
SA / Visual Merchandiser
ZARA
08.2019 - 02.2023
Travel Agent
medina tours
07.2019 - 10.2020
Baccalauréat - Humanities
El arkam
DEP/ AEC - Business Management
collège CDI
BACHELOR Human Ressources - Human Resources
University Sherbrooke