Kenya Figueroa
Rialto
Summary
I am a detail-oriented professional who is proficient with Microsoft software and OneDrive systems. My background has allowed me to develop skills that include multitasking and organizing meetings, as well as connecting clients with helpful resources. I have ensured my current work is in compliance with regulations under the Department of Developmental Services (DDS). I consider myself a team player that likes to work with a positive attitude and an open mind to learning from my fellow peers which has elevated me throughout my career.
Overview
10
10
years of professional experience
Work History
Consumer Program Liaison
Inland Regional Center
San Bernardino
05.2024 - Current
- Manage a caseload of board and care facilities that are vendors under Inland Regional Center.
- Conducted regular inspections to ensure compliance with California Title 17 and Title 22 regulations.
- Followed up and investigated Special Incident Reports filed by mandated reporters.
Consumer Service Coordinator
Inland Regional Center
San Bernardino
05.2022 - 05.2024
- Coordinate and connect families with resources and Inland Regional Center services provided by the Department of Developmental Services (DDS).
- Advocated for clients and families, connecting them with appropriate resources and services from Inland Regional Center.
- Managed client cases, meeting with clients and families to assess and address individual needs.
Logistics Coordinator
Giti Tire Ltd USA
Rancho Cucamonga
12.2020 - 07.2022
- Planned and supervised cargo shipments from international port to warehouse delivery and scheduled daily and weekly routes.
- Generated customs documentation and delivery orders required for customer cargo to be picked up and delivered.
- Tracked orders and notified customers of status or potential delays.
- Processed Purchase of Service (POS) on behalf of customer's orders and billing department.
Package Handler
Andy Frain Security Services
Ontario
10.2018 - 09.2019
- Used x-ray and swab machinery for every flagged package for inspection.
- Followed verbal and written instructions to properly move and secure shipments that are security cleared.
- Inspected large packaged pallets for corrosive and illegal substances.
- Completed reports for packages that failed inspection tests to management.
Dockworker
DHL Express
Ontario
11.2017 - 10.2018
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and distribution locations.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Cashier
Jack In The Box
Riverside
05.2016 - 10.2017
- Addressed customer needs and provided tailored product recommendations, contributing to increased sales.
- Greeted customers and responded promptly to inquiries, enhancing overall dining experience.
- Collaborated with shift manager to resolve issues and address customer concerns effectively.
- Adjusted schedule and took extra shifts to support business operations.
Education
Bachelor of Arts - History
University of California, Riverside
Riverside, CA06-2017
High School Diploma -
Eisenhower Senior High School
Rialto, CA06-2012
Skills
- Case management
- Resource coordination
- Client advocacy
- Data tracking
Accomplishments
Collaborated with the San Bernardino County Elections for the 2020 Presidential election as part of the Election Night Poll Ballet Review Team. I also participated as an election worker for the November 2022 statewide general election.
Languages
Spanish
Limited
Timeline
Consumer Program Liaison
Inland Regional Center
05.2024 - Current
Consumer Service Coordinator
Inland Regional Center
05.2022 - 05.2024
Logistics Coordinator
Giti Tire Ltd USA
12.2020 - 07.2022
Package Handler
Andy Frain Security Services
10.2018 - 09.2019
Dockworker
DHL Express
11.2017 - 10.2018
Cashier
Jack In The Box
05.2016 - 10.2017
Bachelor of Arts - History
University of California, Riverside
High School Diploma -
Eisenhower Senior High School