Kentrel Welcome
Los Angeles,CA
Summary
Strong attention to detail with experience in technical environments to facilitate decision making. Experience working in Slack and Github, as well as familiar with using translation tools to communicate in a positive and friendly format with foreign clients.
Demonstrated punctuality and reliability in previous roles, keeping clear communications with team and lead to objectives and timelines while keeping meetings and deadlines.
Overview
8
8
years of professional experience
Work History
Digital Marketing Assistant
214Inc
05.2021 - Current
- Company Overview: 214Inc is a digital consulting company that creates and manages content for brands such as Google, Meta, Marriott, and national restaurant chains
- Created thresholds for engagement and audited process for assumptions and improvement
- Utilized Github for internal ticketing system of internal tracking to optimize content development with metrics tied to OKRs
- Successfully lead a social media engagement campaign for Marriot with a reach of over 500k views
Server
Wassabi
02.2020 - 05.2021
- Lead areas of fifteen tables and 50+ guests in a typical shift to provide personalized customer service
- Assisted in maintaining a clean and organized dining area
- Maintained knowledge of menu items, specials, and promotions to effectively answer customer questions and make recommendations
- Demonstrated ability to work well in a team, consistently contributing to a positive work environment and helping to train new employees
Appointment Coordinator
Royal Oaks
06.2017 - 01.2020
- Appointment scheduling for a mental health nursing home with over 200 residence
- Utilized dashboards, reports, and standards for assigning and tracking care for residence
- Ordered and maintained compliance checks of patient PII data using 3rd party contractors
Education
Bachelor’s degree - Business Administration, Management and Marketing
University of Phoenix
01-2027
Skills
- Strong analytical mind
- Ability to work well under pressure
- Attention to detail
- Commitment to schedule and punctuality
- Data filtering
- Visual data representation
- Reporting tools
- Data interpretation
- Data collection
- Github Issue Tracking
- Slack Communications
- Time management
Timeline
Digital Marketing Assistant
214Inc
05.2021 - Current
Server
Wassabi
02.2020 - 05.2021
Appointment Coordinator
Royal Oaks
06.2017 - 01.2020
Bachelor’s degree - Business Administration, Management and Marketing
University of Phoenix
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