
Experienced Account Manager skilled in building and maintaining strong client relationships, driving
revenue growth, and delivering regulatory and sustainability solutions. Demonstrated success in
strategic account management, renewal optimization, and customer satisfaction through consultative
selling and cross-functional collaboration. Proven track record of exceeding targets, improving account
retention, and aligning business solutions to customer goals. Dedicated, professional, and
results-driven sales leader with deep expertise in managing complex portfolios and developing
long-term partnerships.
Account Manager | 3E | Remote | HQ in Carlsbad, CA | Dec 2022–Current
Client Relationship Management • Regulatory Compliance • Sustainability Solutions
- Serve as a trusted advisor to enterprise clients, managing relationships across complex regulatory,
product safety, and sustainability portfolios.
- Drive account retention and growth through proactive engagement, solution alignment, and renewal
strategy execution.
- Collaborate cross-functionally with Product, Support, and Implementation teams to deliver seamless
customer experiences and resolve client challenges.
- Conduct data-driven business reviews to demonstrate ROI, track performance metrics, and identify
expansion opportunities.
- Translate evolving EHS, ESG, and chemical compliance regulations into actionable strategies that
help clients achieve compliance and sustainability goals.
- Consistently exceed portfolio targets through strategic account planning, consultative selling, and
long-term relationship building.
- 2023 – Achieved 140% to sales plan (Budget of $425,000 in ACV-A consisting of Price Increases,
Upsells, and Cross-sell attainment).
- 2024 – Achieved 97% to sales plan (Budget $480,000 in ACV-A consisting of Price Increases,
Upsells, and Cross-sell attainment, offsetting $250,000 in cancellations/down sells).
Multi Segment PC Sales Representative | The Sherwin-Williams Paint Company | Painesville,
Ashtabula, Chardon, Madison, Middlefield, OH | Jun 2015–Nov 2022
- Oversaw a regional territory in Northeast Ohio, five retail stores, and a $3.2M book of business. P&L;
responsibility and direct sales contact for 500+ accounts consisting of commercial and residential
painting/roofing/remodeling contractors.
- Focused on customer retention, increasing annual sales volume, and complex problem resolution.
- Maintained strong partnerships with specialty product vendors to provide holistic and creative
solutions.
- 2016–2022: Achieved or exceeded annual sales plan targets, led district in new account growth and
client engagement metrics.
- Overall P&L responsibility for a $1.2M/$800K retail paint store (Chardon/Ravenna) managing all aspects of sales, operations, customer service, staff management (recruiting, interviewing, hiring, training, colleague retention and advancement). Managed scheduling, inventory control, loss prevention, corporate audit and compliance, and store safety. Planned and executed promotional events to increase sales growth.
- Awarded an “Execution Evaluator” Award for best results on sales initiatives in 2012
-Awarded a “Highest DIY Sales Increase“ Award for increasing DIY sales 28.5% in 2012
- Achieved a 0 (Perfect) Audit 2013
- Achieved a 0 variance Inventory in 2013
- 96% to sales plan in 2012
-98% to sales plan in 2013
-96% to sales plan in 2014
- Top 3 Account Managers to exceed sales plan - 2023
- #1 Uniflex Roof Coating Sales Rep in U.S. 2018
- Sherwin-Williams Sales Excellence Service Award - 5 Years
- Sherwin-Williams Sales Excellence Service Award - 10 Years