Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
AdministrativeAssistant
Kent Zayzay

Kent Zayzay

Montreal,QC

Summary

  • A well-organized security guard with the ability to direct consolidate security procedures to ensure the safety and protection of people and premises.
  • A well-organized customer care representative whose aim is making sure that customers are well satisfied with the services I render.
  • A licensed BSP security agent with the knowledge of routine patrols, multitasking, first aid, CCTV operation, and facilities management. Trained to follow all scientific methods and acts under code of conduct of a security guard in order to provide a productive relationship with emergency services, customers, and police.
  • A well-organized warehouse maintenance personnel who is concerned about the wellness of food preparation and the satisfaction of clients.

Personable Room Service Attendant with excellent customer service acumen and professionalism in hospitality. Talented and forward-thinking with focus on meeting guests needs. Consistently willing and eager to meet and exceed expectations. Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service. Enthusiastic Job Title with proven skills in handling fast-paced work. Competent in serving customers in rooms with fast deliveries and pick-ups. Offers in-depth menu knowledge to drive sales and help customers select food and beverage items. Organized Room Service Server with Number years of performance in hospitality roles. Memorizes menus and services and describes in detail to guests. Reliable and personable with high level of integrity and strong work ethic. Friendly Room Service Server with commitment to creating repeat customers through excellent service. Experienced managing service teams of up to Number. Highly motivated server with Number years of experience serving food to Type customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once.

Overview

6
6
years of professional experience

Work History

Room Service Attendant

Hotel Buchanan
08.2022 - 11.2023
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.

Customer Care Representative

Lonestar Cell MTN
08.2023 - 01.2023
  • I was responsible to help customers understand the newly published packages the company launches, solve some problems faced by customers whilst accessing the internet or making calls

Assembly Agent

Cocoa Cola Bottling Company
01.2023 - 01.2023

Hospitality Worker

Sis Iye Orphanage Home
12.2021 - 12.2022
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Fitness Coach

Spaco Fitness
12.2021 - 01.2022
  • Making sure registered members get their desired body goal, making sure registered members eat in healthy ways that yield to their desired body goal

Bouncer

Project My Voice
03.2018 - 01.2021
  • Allowing entries only by authorized vendors, allowing entries only with identification, protecting the property from theft, detecting suspicious activities

Education

High School Diploma -

Monrovia

Certificate IN MS WORD -

Monrovia

Certificate Private Security Guarding -

Montreal

Certificate In Hotel Management - Tourism And Hotel Management

Sabina Airline School
Monrovia, Liberia
08.2020

Skills

  • Routine Patrols
  • Facilities Management
  • Multi-tasking
  • Food Preparation
  • Stocking goods
  • Factory Maintenance
  • Computer Science
  • Camera/CCTV Surveillance
  • Guest room cleaning
  • Punctuality
  • Cleanliness Maintenance
  • Room Inspections
  • Food presentation
  • Guest Relations
  • Complaint Handling
  • Inventory Restocking
  • Initiative-taking
  • Order Accuracy
  • Menu item knowledge
  • Order Processing
  • Stock management

Languages

English
Full Professional

Awards

Most Creative Student (Shirley Kolmer)

References

  • Benjamin Jlah Jr., benjamin.jlah49@gmail.com, +15142178576, Direct Report, Cocoa Cola Bottling Company, Warehouse Supervisor, 2023-2023, Benjamin is a good reference because Benjamin helped me get use to the machines, arrangement techniques, preparation techniques and also made sure that I was at my best at every given time.
  • Shamma De-kallon, dekalonshamp@gmail.com, +14384541770, Coworker, Cocoa Cola Bottling Company, Assembly Agent, 2023-2023, Shamma is a good reference because Shamma and I worked as team members accordingly, she knows my ability as a worker and she also showed me some steps at the times she felt I needed help.

Timeline

Customer Care Representative

Lonestar Cell MTN
08.2023 - 01.2023

Assembly Agent

Cocoa Cola Bottling Company
01.2023 - 01.2023

Room Service Attendant

Hotel Buchanan
08.2022 - 11.2023

Hospitality Worker

Sis Iye Orphanage Home
12.2021 - 12.2022

Fitness Coach

Spaco Fitness
12.2021 - 01.2022

Bouncer

Project My Voice
03.2018 - 01.2021

High School Diploma -

Monrovia

Certificate IN MS WORD -

Monrovia

Certificate Private Security Guarding -

Montreal

Certificate In Hotel Management - Tourism And Hotel Management

Sabina Airline School
Kent Zayzay