KENT SZOKE
Calgary
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Pre-Owned Sales Manager
Heninger Toyota
08.2021 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Sales Manager
Dilawri Group Of Companies
06.2019 - 08.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Ensure vehicles are properly valued at all times and adjust costs or prices as required by having proper
knowledge on current industry standards of vehicle pricing resulting in maximizing profits and minimizing
expenses. - Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
New Car Sales Manager
Auto Canada
12.2017 - 06.2019
- Improved overall customer buying experience to safeguard dealership revenue.
- Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Sales Representative
Norris Ford
07.2014 - 05.2016
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Set and achieved company defined sales goals.
Education
Some College (No Degree) - Business Management
Northern Alberta Institute of Technology
Edmonton, ABHigh School Diploma -
Wainwright High School
Wainwright, AB06.2006
Skills
- Deal Structuring
- Profitability Assessments
- Sales Quota Management
- Inventory Control Processes
- Team Recruiting and Onboarding
- Persuasive Negotiations
- Motivational Leadership
- Goal Attainment
- Employee Performance Evaluations
- Closing Techniques
- Price Schedules
- Daily Reports
- Networking Events
- Positive Reinforcement
- Strategic Decision-Making
- Staff Training
- Customer Relationship Management
Personal Interests
Maintaining an active lifestyle
Played competitive Hockey and Won championships doing so
Avid Golfer
Travelling to new places
Car and motorcycle enthusiast
Previously Raced dirtbikes and Freestyle Motocross
Additional Information
Exceptional team player and leader
Punctual and respectful
Fast learner and a good listener
Cheerful and energetic disposition
Target driven and self-motivated
Time management expert
Collaborative and efficient
Extremely neat and well-organized
Motivated by deadlines
Innovative and creative
Timeline
Pre-Owned Sales Manager
Heninger Toyota
08.2021 - Current
Sales Manager
Dilawri Group Of Companies
06.2019 - 08.2021
New Car Sales Manager
Auto Canada
12.2017 - 06.2019
Sales Representative
Norris Ford
07.2014 - 05.2016
Some College (No Degree) - Business Management
Northern Alberta Institute of Technology
High School Diploma -
Wainwright High School
Similar Profiles
Wasial ImranWasial Imran
Inventory Coordinator at Heninger ToyotaInventory Coordinator at Heninger Toyota
Sandy QuinnSandy Quinn
Deal Administration at Heninger ToyotaDeal Administration at Heninger Toyota
Cesar PerezCesar Perez
Teacher's Assistant at Heninger Elementary SchoolTeacher's Assistant at Heninger Elementary School