Kensington Scarlett
Ladera Ranch
Summary
Experienced in managing high-pressure, fast-paced environments, quickly assessing complex situations and responding with precision. Skilled at maintaining accurate records, organizing schedules, and prioritizing multiple tasks simultaneously. Strong communicator with proven ability to stay calm under stress, coordinate effectively with clients for desired look and team members to ensure a safe and efficient work environment.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
Work History
Lash Stylist & Front Desk
Amazing Lash Studio
Rancho Santa Margarita
11.2022 - 06.2025
- Exercised good communication with guests to achieve style desired
- High Precision & Attention to Detail
- Ensuring flawless results under time-sensitive conditions
- Successfully managing back-to-back appointments and deadline
- Greeting clients, handling inquiries, and ensuring a positive experience
- Organization & Attention to Detail – Keeping records, maintaining files, and managing supplies accurately.
Air Traffic Control Trainee
FAA
Oklahoma City
06.2023 - 09.2023
- Constantly monitoring multiple aircraft, runways, and airspace.
- Clearly and concisely communicating with pilots, ground crews, and team members.
- Making quick, accurate judgments in high-stress situations.
- Managing multiple aircraft, frequencies, and tasks simultaneously.
- Identifying and resolving potential traffic conflicts safely
- Quickly applying new procedures, technologies, and regulations.
Loan Processor
Kelly Mortgage Center
Aliso Viejo
09.2020 - 06.2022
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Collaborated with stakeholders about extension, guarantees and charges.
- Maintained long-term relationships with customers to provide best-in-class customer service.
- Orderly set up and completed loan submission packages.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Monitored pipelines to track and log status of loans.
Customer Service Cashier
Epic Wings N' Things
San Diego
12.2015 - 01.2019
- Processed payments efficiently using cash registers and credit systems.
- Maintained clean, organized workspaces and ensured smooth daily
- Managed difficult situations calmly during high-volume periods
- Coordinated with colleagues to optimize service efficiency and guest experience.
- Monitoring multiple tables, orders, and requests simultaneously.
- Managing several tasks at once without errors.
- Ensuring accurate orders, proper table setups, and customer satisfaction.
- Relaying information quickly and accurately to customers and team members
Education
CTO - Air Traffic Control Training
Advanced ATC
Selma , AL 07.2025 - 08.2025
Certification of Child Development - Early Childhood Care And Education
Saddleback College
Mission Viejo, CA 08.2019 - 07.2021
Associate's degree - Liberal Studies
Saddleback College
Mission Viejo, CA 01.2018 - 07/2021
Escondido Charter School
Escondido, CASkills
- Effective communication
- Time management
- Organization skills
- Quick decision-making
- Problem resolution
- Composure under high pressure
- High stress tolerance
- Attention to detail
Timeline
CTO - Air Traffic Control Training
Advanced ATC
07.2025 - 08.2025
Air Traffic Control Trainee
FAA
06.2023 - 09.2023
Lash Stylist & Front Desk
Amazing Lash Studio
11.2022 - 06.2025
Loan Processor
Kelly Mortgage Center
09.2020 - 06.2022
Certification of Child Development - Early Childhood Care And Education
Saddleback College
08.2019 - 07.2021
Associate's degree - Liberal Studies
Saddleback College
01.2018 - 07/2021
Customer Service Cashier
Epic Wings N' Things
12.2015 - 01.2019
Escondido Charter School