Dedicated and enthusiastic leader with strong communication and counseling skills, experienced as a Program Leader and Camp Counselor, seeking to support and guide youth at all levels, including high school students.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Furniture Mover
District Realty
ottawa, ontario
01.2024 - Current
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Program Leader
Albion Heatherington Recreation Center
06.2020 - Current
Planned and executed recreation programs and organized sports, including After School Programs and Ultra-Play Summer Camps
Coached Community Centre Basketball League (CCBL) and trained athletes for tournaments
Monitored attendance, supervised activities, and provided feedback
Completed reports and records as required
Ensured excellent customer service through strong interpersonal and communication skills
Supported program staff during shortages or schedule changes
Advertised programs and events to the community
Planned and implemented annual events
Utilized SharePoint, MS Word, Outlook, and Excel
Education
BBA -
University of Ottawa
Ottawa, ON
04.2026
High School Diploma -
Omer-Deslauriers
Ottawa, ON
06.2022
Skills
Excellent customer service and client satisfaction
Strong problem-solving and prioritization abilities
Proficient in English, French, and Creole
Energetic and effective leader and team builder
Strong oral and written communication skills
Unbiased and responsive to diverse clientele needs
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Highly motivated and adaptable
Effective in high-volume, demanding environments
Certification
AED- Automated External Defibrillator
First Aid and CPR
CPR Level "C"
AODA Certified
RCFS Covid-19 Training
RCFS CORE Training
Non-Violent Crisis Intervention
Service Excellence Certified
Alcohol and Drugs in the Workplace Training
Protective Measures Training
Employee Code of Conduct Training
Corporate Cash Handling Training
PCI Security Training
WHMIS
Safeguards Certified
Volunteer Experience
City of Ottawa, 12/2020, Welcomed individuals to the Warm Hug event at Greenboro Community Center, Collected and tracked attendee information, Set up and dismantled event spaces, ensuring adherence to social distancing protocols
La Coccinelle, 12/2020, Assisted with daily routines and management of preschoolers, Supported educators in facilitating activities and promoting positive behaviors, Ensured a safe and nurturing environment for children
Real Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock RealtyReal Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock Realty