Kenrick Huang
San Francisco
Summary
Dynamic social media executive with expertise in crafting and executing impactful social media strategies. Proficient in content development and brand promotion across platforms such as Facebook, Twitter, and Instagram. Demonstrated ability to analyze campaign performance and adjust tactics for maximum engagement. Achievements include increased brand visibility and audience growth through strategic initiatives.
Overview
11
11
years of professional experience
Work History
Facebook Marketplace
Self Employed Web
San Mateo
03.2022 - Current
- Utilized various social media platforms including eBay, Instagram, and Facebook for product promotion.
- Engaged with customers on Twitter and Facebook to strengthen relationships.
- Managed social media accounts effectively, enhancing brand visibility across multiple channels.
- Researched new market trends and technologies to inform product positioning strategies.
- Analyzed competitor activities to identify opportunities for market differentiation.
- Promoted special offers on social media to stimulate customer interest and engagement.
- Conducted regular account audits to maintain performance standards across platforms.
- Generated engaging content tailored for diverse social media audiences.
Food Server Position and Customer Service
Seapot
San Mateo
04.2018 - Current
- Accurately recorded customer orders using cash register and point-of-sale system.
- Greeted guests and presented menus to enhance dining experience.
- Assisted in training new servers on restaurant protocols and service standards.
- Maintained knowledge of daily specials, new menu items, and promotions.
- Responded to guest inquiries and complaints with professionalism and efficiency.
- Collaborated with restaurant staff to ensure smooth operational flow.
- Upheld sanitation standards in compliance with health department regulations.
- Handled cash transactions accurately, adhering to company payment procedures.
Instagram Clothing Seller
Self Employed Web
San Mateo
02.2018 - 07.2022
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Monitored competitors' prices and product offerings to maintain market competitiveness.
- Processed customer sales while promoting additional purchases through effective cross-selling.
- Resolved customer complaints promptly, ensuring professional service and satisfaction.
- Maintained accurate records of sales transactions and inventory levels.
- Communicated sales promotions and discounts effectively to customers.
- Prepared promotional displays and set up clearance signs for seasonal transitions.
- Recommended merchandise based on customer preferences and addressed specific item requests.
EBay Seller
Self Employed Web
San Mateo
01.2017 - 01.2021
- Negotiated favorable supplier terms for bulk merchandise purchases.
- Researched popular eBay items to establish optimal pricing strategies.
- Responded promptly to customer complaints and disputes.
- Developed customer service policies to ensure timely inquiry responses.
- Provided technical support for buyers regarding product usage.
- Sourced competitive products from vendors for resale on eBay.
- Analyzed competitor pricing models to maintain market advantage.
- Advertised products on social media platforms like Facebook and Instagram.
Logistics Processor
Nordstrom
Palo Alto
08.2016 - 01.2018
- Coordinated purchase and delivery of materials for contract fulfillment.
- Managed supply movement, sorting, and loading to adhere to delivery schedules.
- Conducted presentations and written proposals to communicate solutions to stakeholders.
- Analyzed technical source data to support product development initiatives.
- Redesigned goods movement strategies to enhance efficiency and cost-effectiveness.
- Ensured safety protocols were followed to maintain safe working conditions.
- Maintained accurate records of damaged items and regulatory reporting obligations.
- Collaborated with purchasing department to identify transportation cost savings.
Menu Planner
Boiling Point Usa
San Mateo
05.2014 - 06.2016
- Monitored customer feedback to adjust menus for enhanced satisfaction.
- Collaborated with food service personnel to update patient meal programs and cafeteria offerings.
- Developed specialized diets to meet nutritional requirements for individuals with specific conditions.
- Calculated nutritional needs to evaluate diet adequacy and nutrition support effectiveness.
- Guided individuals in food selection and preparation based on specific nutritional needs.
- Regularly updated menus in response to seasonal changes and ingredient availability.
- Trained kitchen staff on proper dish preparation techniques to ensure quality.
- Enforced compliance with all food safety protocols consistently.
Education
Associate of Arts - Communications Business
University of San Francisco
San Francisco, CASkills
- Social media marketing
- Content creation
- Customer service
- Market research
- Brand management
- Sales strategy
- Effective communication
- Problem solving
- Team collaboration
- Bilingual in Chinese and English
- Cultural awareness
- Attention to detail
- Research skills
- Adaptability and flexibility
- Leadership abilities
- Critical thinking skills
- Team building strategies
- Dependability and responsibility
- Interpersonal communication skills
- Positive attitude
Languages
English
Full Professional
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Limited
Timeline
Facebook Marketplace
Self Employed Web
03.2022 - Current
Food Server Position and Customer Service
Seapot
04.2018 - Current
Instagram Clothing Seller
Self Employed Web
02.2018 - 07.2022
EBay Seller
Self Employed Web
01.2017 - 01.2021
Logistics Processor
Nordstrom
08.2016 - 01.2018
Menu Planner
Boiling Point Usa
05.2014 - 06.2016
Associate of Arts - Communications Business
University of San Francisco
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