Kenola Oliver
Whitby
Summary
Reliable and positive individual with strong sense of responsibility and attention to detail. Committed to maintaining a clean and welcoming environment for all.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Spirit Halloween Store
07.2020 - 11.2020
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
Baker
Tim Hortons
07.2022 - 11.2022
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Personal Support Worker
St. Elizabeth Healthcare
03.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Diploma - Secondary Education
Donald A Wilson
Whitby07-2021
Certificate - Dental Admin
Medix College
Scarborough, ON11-2024
Certificate - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON01-2022
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Organizational skills
- Active listening
- Multitasking Abilities
- Positive attitude
- Customer Service Skills
Timeline
Personal Support Worker
St. Elizabeth Healthcare
03.2023 - Current
Baker
Tim Hortons
07.2022 - 11.2022
Customer Service Representative
Spirit Halloween Store
07.2020 - 11.2020
Diploma - Secondary Education
Donald A Wilson
Certificate - Dental Admin
Medix College
Certificate - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Similar Profiles
Allison MoseleyAllison Moseley
Sales Associate at Spirit Halloween StoreSales Associate at Spirit Halloween Store
Andrew VarelaAndrew Varela
Assistant Store Manager at Spirit Halloween StoreAssistant Store Manager at Spirit Halloween Store
Hazel LowryHazel Lowry
Customer Service Associate at Spirit Halloween StoreCustomer Service Associate at Spirit Halloween Store