Kenny Chan
Markham,Canada
Summary
Experienced and results-driven operations manager with over 20 years of leadership in inventory control, supply chain oversight, vendor negotiations, and staff supervision within a high-volume retail environment. Equipped with a degree in Economics and a strong foundation in financial planning, process optimization, and resource allocation. Known for driving operational efficiency, ensuring inventory accuracy, and building reliable supplier relationships. Proven ability to implement real-time inventory systems and lead cross-functional teams toward service excellence. Seeking to transition expertise into a public service role supporting mission-critical operations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Store Operations Manager
Brothers Bakery
01.1999 - Current
- Directed all day-to-day store operations including supply ordering, stock control, staffing, and budgeting for a busy, high-volume bakery.
- Managed annual inventory purchases, ensuring optimal stock levels, freshness, and minimal waste using manual and digital tracking systems.
- Led vendor selection and contract negotiation for ingredients, equipment, and services — achieving cost savings while maintaining quality and compliance with safety standards.
- Supervised and trained a team of 10 staff, ensuring smooth shift coordination, adherence to operational standards, and development of a team-focused culture.
- Implemented inventory management improvements that reduced loss and improved responsiveness to fluctuating demand.
- Conducted regular audits and reporting to align with financial and regulatory requirements.
- Maintained safe, clean, and compliant storage and working environments in accordance with provincial regulations.
Education
Bachelor of Arts - Economics
York University
Toronto, Ontario01.1999
Skills
- Inventory & Supply Chain Management
- Procurement & Vendor Contracting
- Budgeting & Financial Oversight
- Staff Supervision & Training
- Process Improvement & Logistics
- Relationship Management (Internal & External Stakeholders)
- Inventory Software & Reporting Tools
- Health & Safety Compliance
- Project Coordination
- Strong Communication & Leadership
Certification
- Valid Ontario Class G Driver’s License
- Food Handler Certificate #1503 2024
- Pursuing a Project Management designation (PMP)
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Store Operations Manager
Brothers Bakery
01.1999 - Current
Bachelor of Arts - Economics
York University
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