Kenny Shi
Summary
Experienced with overseeing store operations and ensuring smooth daily activities. Utilizes effective communication and organizational skills to lead teams efficiently. Track record of managing inventory, shipping / receiving of goods, and maintaining high customer service standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager of Operations
Jane /Eglinton Post Office
04.2024 - 12.2024
- Facilitated the shipping and delivery of mail and courier parcels to domestic and international destinations
- Implemented merchandising and inventory control measures such as cycle counting of mail/parcel packages, postal merchandise management, and loss prevention
- Established positive and effective communication with customers, organizational leadership and among departmental staff, to boost productivity, work efficiency and staff morale
- Oversaw mailing and courier services of the Post Office to ensure optimal performance of staff, reducing operational errors from knowledge gap and miscommunications.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Store Manager of Operations
Junction Gardens Post Office
02.2012 - 06.2023
- Maximized sales and minimized shrinkage through excellent customer service, professionalism, and product / service knowledge
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, financial reporting, and overall store operations enhancement
- Ensured safe and effective inventory management practices with streamlined inventory in-take and delivery processes
- Optimized storage space utilization by reorganizing parcel packages according to size, weight, and frequency of use
Warehouse Shipping Receiver
ACE Annison Ltd.
01.2010 - 08.2012
- Maintained a clean and organized warehouse environment, ensuring efficient operations and minimizing safety hazards.
- Ensured compliance with OSHA regulations through regular safety training sessions for all staff members.
- Streamlined the shipping process by implementing an efficient inventory management system.
- Optimized storage space utilization by reorganizing products according to size, weight, and frequency of use.
Education
Associate of Applied Science - Agriculture
Bai Quan School of Agriculture
HeNan, China06-1980
Skills
- Shipping documentation
- Stock organization
- Order picking
- Package labeling
- Handheld scanner operation
- Shipping and receiving
- Hazardous materials handling
- OSHA compliance
- Cycle counting
- Inventory control software
- SOP implementation
- RF tracking
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Certification
- Automotive Salesperson's Certification , Ontario Motor Vehicle Industry Council, Registration No: 4069878 Completed 2010
Automotive Training Centre
Canadian-Chinese international Group
- Franchise retail business sales and customer service strategy 2005
Country Style Head Office, Markham
Timeline
Manager of Operations
Jane /Eglinton Post Office
04.2024 - 12.2024
Store Manager of Operations
Junction Gardens Post Office
02.2012 - 06.2023
Warehouse Shipping Receiver
ACE Annison Ltd.
01.2010 - 08.2012
Associate of Applied Science - Agriculture
Bai Quan School of Agriculture
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