KENNY PHAN
Calgary
Summary
Observant Doorman and Security Guard bringing security knowledge and background in crowd management. Keeps good control over premises by managing entrances, tracking on-site activities and preventing unauthorized activities. Familiar with emergency response and incident reviews.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BOUNCER/DOORMAN
Ranchman's
07.2024 - Current
- Maintained safe and secure environment to protect company property and staff through patrol duties.
- Handled lost and found items according to company policy, ensuring proper logging and storage.
- Checked IDs to verify legal age of everyone entering building.
- Utilized conflict resolution skills to defuse potential disturbances among visitors or employees.
- Assisted guests and employees with directions and information in a courteous manner.
- Escorted individuals safely in and out of buildings during late hours or in sensitive situations.
WAITRESS
My Vietnamese Delight
08.2022 - Current
- Typed patrons' food orders on order slips, memorized orders, and printed orders to kitchen staff.
- Wiped down and cleared tables quickly to reduce customer wait times.
- Served meals and beverages to guests with prompt and courteous attention.
- Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences.
- Received guest complaints and responded in line with company policy.
SECURITY GUARD
SecuriWatch
08.2024 - 08.2024
- Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance.
- Managed access control, verifying identities and granting entry to authorized personnel.
- Enforced property rules and regulations to maintain order and prevent disturbances.
- Addressed intoxicated patrons or disruptive behavior to proactively deescalate potential issues.
- Assisted guests and employees with directions and information in a courteous manner.
MECHANIC ASSISTANT
Centre Street Auto Service
08.2021 - 08.2023
- Managed inventory of parts and supplies necessary for maintenance tasks.
- Tested, washed and detailed vehicles and equipment to satisfy customers with professionalism.
- Assisted with major and minor repairs and structural alterations.
ASSISTANT JANITOR
Rangeland Engineering
07.2016 - 08.2016
- Inspected premises for cleanliness and complied with standards set by management.
- Performed deep cleaning tasks on a scheduled basis or as needed.
- Replenished bathroom supplies such as soap, toilet paper, and paper towels.
- Coordinated with other cleaning staff to ensure timely completion of assigned tasks.
- Utilized eco-friendly cleaning products to support sustainability efforts.
Education
Bachelor of Arts - Criminal Justice
Mount Royal University
Calgary, AB04-2026
No Degree - Open Studies
Mount Royal University
Calgary, AB04.2023
No Degree - Sociology
University of Calgary
Calgary, AB12.2021
High School Diploma - undefined
Father Lacombe High School
06.2020
Skills
- Excellent adaptability and flexibility in security protocols
- Proficient maintenance of self-discipline physically and mentally
- Comprehendible verbal and written communication
- Keen attentiveness and observer
- Solid decision-making and critical thinking in conflict resolution
- Continuous improvement
- Competent active listening
- Sufficient physical strength
Certification
- ProServe, AGLC.
- ProTect, AGLC.
- Security Services License, MaKami College.
- Standard First Aid with CPR/AED (Level C), First Aid Training Calgary.
- Class 5 Driver's License, The Registry Depot.
Timeline
SECURITY GUARD
SecuriWatch
08.2024 - 08.2024
BOUNCER/DOORMAN
Ranchman's
07.2024 - Current
WAITRESS
My Vietnamese Delight
08.2022 - Current
MECHANIC ASSISTANT
Centre Street Auto Service
08.2021 - 08.2023
ASSISTANT JANITOR
Rangeland Engineering
07.2016 - 08.2016
High School Diploma - undefined
Father Lacombe High School
Bachelor of Arts - Criminal Justice
Mount Royal University
No Degree - Open Studies
Mount Royal University
No Degree - Sociology
University of Calgary
Community Service
St. Vincent Liem Church, Security Guard, 2023, Present, Leader of dance group XGEN, Father Lacombe High School Executive Dance Company, 2019-2020., Voluntary Dancer, Father Lacombe High School Executive Dance Company, 2017-2020., Mass and Class Volunteer, St. Vincent Liem Church, 2016-2018., Operations Volunteer, Calgary Youth Community Centre, 2016-2017., Organizer Volunteer, WINS Thrift Store, December 2016., Cleaning Volunteer, Southview Park, April 2015.
Similar Profiles
Corina ValdezCorina Valdez
Head Cook at Ranchman's 23 Restrauant and SaloonHead Cook at Ranchman's 23 Restrauant and Saloon
Josephine CarlosJosephine Carlos
Licensed Practical Nurse at AgeCare SetonLicensed Practical Nurse at AgeCare Seton
Zeming ZhaoZeming Zhao
Shift Supervisor at STARBUCKS COFFEE COMPANYShift Supervisor at STARBUCKS COFFEE COMPANY
Halimah AhmadzaiHalimah Ahmadzai
Lead Customer Service Sales Associate / Cashier at Zara, CF Market MallLead Customer Service Sales Associate / Cashier at Zara, CF Market Mall
Salik Hanif PirawalaSalik Hanif Pirawala
Process Engineer at GAILProcess Engineer at GAIL