Kenny Leon
Vancouver,Canada
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Retail Manager
JJ Bean Inc
Vancouver, Canada
10.2021 - Current
- Managed daily operations of store, ensuring efficient workflow and high customer satisfaction.
- Trained and supervised team members, enhancing service quality and streamlining operations.
- Developed staff schedules to optimize coverage during peak business hours.
- Managed inventory, overseeing stock ordering and organization to maintain optimal stock levels.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Analyzed financial data to identify areas of improvement for profitability.
- Built strong relationships with customers, increasing loyalty and retention.
- Created daily sales reports on Excel for upper management
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
Education
Bachelor of Arts - Psychology
Simon Fraser University
Vancouver12-2018
Skills
- Sales analysis
- Customer service
- Data analysis
- Financial reporting
- Proficiency in Microsoft 365
- Time management
- Effective communication
Languages
Spanish
Native
Native
English
Proficient (C2)
C2
Timeline
Retail Manager
JJ Bean Inc
10.2021 - Current
Bachelor of Arts - Psychology
Simon Fraser University