KENNIE CUENCA
Toronto,Canada
Summary
Certified Cosmetic Nursing professional with 5 years of experience in Cosmetic business to consumer sales and bringing superior skill in patient needs assessment. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
5
5
years of professional experience
Work History
Medical Sales Consultant
Therapeutic Aesthetics
06.2023 - Current
- Increased sales revenue by 45% through establishing strong relationships with existing and new clientele and promoting long term treatment plans and skin regimen
- Developed comprehensive and combination treatment plans for patients, leading to a higher rate of recovery and satisfaction (worked with Morpheus 8, Venus Versa, Botox/Dysport, Fillers, Exosomes, PRP, Sculptra, B-Shape)
- Strengthened relationships with existing clients by conducting regular follow-ups and providing personalized support, ensuring their ongoing needs were met effectively.
- Developed strategic sales plans with Marketing team for product launches and offers, resulting in successful market penetration and brand recognition.
- Participated in trade shows and conferences as a representative of the company, expanding professional networks and generating leads for potential sales opportunities.
Cosmetic Nurse and Sales Consultant
Q Esthetics
11.2019 - 09.2022
- Used consultative sales approach to understand customer needs and create effective and continuous treatment plans.
- Performed client treatments including but not limited to, Facials/Peels, Cosmetic injections, laser(Picosure,Revlite,Fraxel,Starlux), Ultherapy, and RF therapies.
- Consistently reached monthly sale goal of $200,000. (Contributed 55% - 60% in total sales.)
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of skin care products and follow up treatments.
- Trained newer nurses, providing direct supervision, ongoing staff development and continuing education to employees.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Maintained organized, presentable merchandise to drive continuous sales.
Registered Practical Nurse
Mavencare
02.2019 - 11.2019
- Responsible for patient assessment and implementing treatment plans
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Handled patient pharmacy needs by phoning in prescriptions to patients' preferred pharmacies.
- Educated family members and caregivers on patient care instructions.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Botox And Dermal Filler Certification
Chellsey Institute of Beauty And Health
Burlington, ON09.2019
Diploma - Practical Nursing
Centennial College
Toronto, ON06.2017
Skills
- Treatment Planning and Closing Tactics
- B2C Sales
- Motivational Leadership
- Active Listening
- Excellent Verbal and Written Communication (English & Tagalog)
- Administrative Skills
- Customer Relations
- Clinical Documentation (Jane, Insight, Salesforce)
- CNO Number: AH035038 (Non Practicing)
Timeline
Medical Sales Consultant
Therapeutic Aesthetics
06.2023 - Current
Cosmetic Nurse and Sales Consultant
Q Esthetics
11.2019 - 09.2022
Registered Practical Nurse
Mavencare
02.2019 - 11.2019
Botox And Dermal Filler Certification
Chellsey Institute of Beauty And Health
Diploma - Practical Nursing
Centennial College
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