Kenneth Yan
Corona
Summary
Highly efficient manager, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
Lowe's
04.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created solutions for customers to satisfy specific needs, quality and budget.
Real Estate Agent
Realty Master's & Associates
01.2021 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Negotiated, facilitated, and managed real estate transactions.
Associate
The Home Depot Inc
02.2022 - 09.2022
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shift Manager
McDonald's
11.2016 - 07.2021
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Assistant Manager
Jace Guest Home
10.2016 - 12.2018
- Developed strong working relationships with staff, fostering a positive work environment.
Education
GED -
GED
Sacramento, CA02.2023
BBA - Management
Silliman University
Dumaguete City, Philippines03.2016
High School Diploma -
Foundation University High School
Dumaguete City, Philippines03.2009
Skills
- Strategy Development
- Courteous and Professional
- Time Management
- Oral Communication
- Issue Resolution
- Decision-Making
- Management Support
- Workplace Safety
- Attention to Detail
- Practice Management
Certification
- Certified Real Estate Salesperson
Languages
Tagalog
Native or Bilingual
Timeline
Associate
Lowe's
04.2023 - Current
Associate
The Home Depot Inc
02.2022 - 09.2022
Real Estate Agent
Realty Master's & Associates
01.2021 - Current
Shift Manager
McDonald's
11.2016 - 07.2021
Assistant Manager
Jace Guest Home
10.2016 - 12.2018
GED -
GED
BBA - Management
Silliman University
High School Diploma -
Foundation University High School
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