Kenneth Wheeler
Sacramento
Summary
Automotive operations leader with a proven track record of scaling single-location and multi-location service centers through disciplined execution, strong leadership, and modern operational systems. Experience spans General Management, District Operations, and high-volume Service Advisory leadership with full P&L ownership. Known for rapidly increasing revenue, car count, technician productivity, and online reputation. Experienced in integrating AI-assisted operational tools where appropriate to improve performance visibility, scheduling efficiency, and decision-making.
Overview
4
4
years of professional experience
Work History
General Manager
Linville Brothers Automotive
Sacramento, CA
01.2025 - Current
- Lead full daily shop operations including workflow management, parts procurement and returns, payroll, P&L oversight, technician productivity, and customer experience
- Develop and implement SOPs across service flow, cleanliness, parts handling, and technician accountability
- Integrate AI-assisted scheduling, performance tracking, and customer follow-up tools to improve throughput and operational visibility
- Optimize POS usage, standardize job packages, and maintain strict shop organization
- Key Results
- Increased average monthly revenue from $130K to $210K+, with peak months exceeding $250K
- Increased daily car count from 8 vehicles to 15 vehicles per day
- Elevated shop rating to 4.8 through structured customer experience and review optimization
- Achieved zero lost parts and eliminated revenue leakage
District Manager
Midas Car Care
Greater Sacramento Area
01.2024 - 01.2025
- Directed operations for five service locations, overseeing staffing, payroll, P&L, SOP development, and facility standards
- Introduced AI-assisted reporting and KPI tracking to identify inefficiencies and drive revenue growth
- Standardized workflow, scheduling discipline, and performance metrics across all locations
- Managed all commercial accounts and district-level financial controls
- Key Results
- Delivered $250K+ annual revenue growth per location, with one location exceeding $1M in annual sales
- Increased average car count by 50 vehicles per month per location
- Improved operational consistency and decision-making visibility across the district
Senior Service Advisor
John’s Auto Care
Roseville, CA
01.2022 - 01.2024
- Owned end-to-end customer experience, high-volume sales execution, and service flow management
- Optimized scheduling strategies to maximize daily throughput and technician utilization
- Key Results
- Increased average monthly revenue from $220K to $315K+
- Increased daily car count from 10 to 17 vehicles
- Maintained consistent 5 customer satisfaction tied directly to service performance
Education
High School Diploma -
Argus High School
Ceres, CASkills
- P&L Ownership
- Revenue Growth
- SOP Development
- Technician Productivity
- Multi-Location Leadership
- AI-Assisted Operations
- Customer Experience
- POS Systems
- Team Leadership
- Leadership and team building
- Problem resolution
- Operations management
EARLIER LEADERSHIP EXPERIENCE
- General Manager — Meineke Car Care Center
- Service Manager — Firestone Complete Auto Care
Timeline
General Manager
Linville Brothers Automotive
01.2025 - Current
District Manager
Midas Car Care
01.2024 - 01.2025
Senior Service Advisor
John’s Auto Care
01.2022 - 01.2024
High School Diploma -
Argus High School