Kenneth Tsang
Markham,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
NF Optic
Markham , ON
2024.04 - Current
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
Barista
Real Fruit Bubble Tea
Markham , ON
2024.03 - 2024.04
- Greeted customers and took orders for beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Utilized POS system to receive and process customer payments.
- Prepared and served food items and beverages.
Teacher
St. Catharine's School for girls
, Hong Kong
2022.09 - 2023.08
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Supervised after school activities such as clubs or sports teams.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
Bachelor of Science - Physics
The Chinese University of Hong Kong
2020-08
Skills
- Payment Processing
- Upselling
- Customer Needs Assessment
- POS System Operation
- Reporting and documentation
- Database Management
- Data Entry
- Filing
Languages
English
Full Professional
Cantonese
Native/ Bilingual
Mandarin
Full Professional
Timeline
Sales Associate
NF Optic
2024.04 - Current
Barista
Real Fruit Bubble Tea
2024.03 - 2024.04
Teacher
St. Catharine's School for girls
2022.09 - 2023.08
Bachelor of Science - Physics
The Chinese University of Hong Kong
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