Summary
Overview
Work History
Education
Skills
Cover Letter
Personal Information
Languages
Timeline
Generic

Kenneth Ssemwogerere

Toronto,ON

Summary

Working collaboratively with other supervisory staff, you’ll lead the coordinated Housing First case management services for individuals and families to assist them in achieving housing stability in the community, ensuring clients receive appropriate counselling, support or referrals, and mediating on their behalf with other service providers. Will gather and maintain statistical data and other information on programs for reports, forecast needs and monitor policy and program activities, recommend options and implement changes to improve operational performance and service delivery.

Overview

12
12
years of professional experience

Work History

SUPERVISOR SOCIAL ASSISTANCE

The Scott Mission
05.2023 - Current
  • Provided compassionate and effective supportive counseling, crisis stabilization, and conflict resolution services

Shelter/Kitchen Support Volunteer

The Scott Mission
07.2022 - 04.2023
  • Set up beds to ensure a comfortable environment for shelter residents

Chief Executive Officer

Uganda Women Football Association
01.2021 - 01.2022
  • Provided expert guidance on the development of women's football in Uganda

Education Officer (Teacher)

Rubaga Girls High School
01.2012 - 01.2022
  • Evaluated students' learning and academic progress, organized class meetings, and provided guidance and counseling

Life Skills Coach

East Africa
01.2012 - 01.2021
  • Developed young people's abilities, enhanced logical facility, improved social and emotional development

Education

Bachelor of Arts - Educational Leadership And Management

Uganda Martyrs University
Mpigi Uganda
05.2011

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support

Cover Letter

Dear City of Toronto I am writing to express my strong interest in the Personal Support Worker position City of Toronto, as advertised. With a PSW certification and extensive experience in providing compassionate care in diverse environments, I am confident in my ability to contribute to the well-being of individuals under your care. In my previous role as a Shelter Support Worker at The Scott Mission, I honed my skills in crisis intervention, supportive counseling, and conflict resolution. I am certified in Adult/Child/Infant CPR/First Aid and AED, WHMIS, and possess knowledge of Toronto Shelter standards, harm reduction, Naloxone/overdose management, AODA, and worker health and safety awareness. These certifications, along with my dedication to creating a positive and inclusive environment, align with the requirements of the Personal Support Worker position at. My experience working with diverse populations in various capacities, including education and sports coaching, has equipped me with excellent communication and interpersonal skills. I have a natural ability to understand and appreciate the complexities of 'hard to serve' individuals, fostering an environment that promotes dignity and support. Moreover, my multilingual abilities in English and Ugandan dialects enable me to effectively communicate with individuals from different backgrounds. I am particularly drawn to the city of Toronto because of its commitment to providing exceptional care and support to individuals in need. I am eager to bring my skills, passion, and dedication to contribute to the outstanding services your organization offers. Enclosed is my resume, which provides further details about my qualifications. I would welcome the opportunity to discuss how my skills and experiences align with the needs of City of Toronto. I can easily be reached at 347-286-2888. Thank you for considering my application. I look forward to the possibility of contributing to the exceptional care provided by your organization. Sincerely, Kenneth Ssemwogerere PERSONAL SUPPORT WORKER Dedicated and certified Personal Support Worker with expertise in life skills training, emergency response, and community support. A multilingual and licensed G-driver, committed to providing compassionate care and support to individuals with diverse backgrounds and needs. HIGHLIGHTS OF QUALIFICATIONS Certified Personal Support Worker with knowledge of: safety and mobility, body systems, assisting with personal hygiene, abuse and neglect, household management, nutrition & hydration, palliative care, assisting with medications, cognitive and mental problems and familiar with health conditions Strong ability to handle emergency situations, exercise excellent judgment, decision-making, and problem-solving skills Excellent communication and interpersonal skills, capable of maintaining teamwork and effective communication with diverse backgrounds Certification in Adult/Child/Infant CPR/First Aid and AED, WHMIS, and various specific standards Certified life skills trainer with a natural ability to understand and appreciate the complexity of 'hard to serve' individuals Extensive experience in shelter environments, education, and sports coaching, with a focus on crisis intervention and harm reduction Knowledgeable about Toronto Shelter standards, harm reduction, Naloxone/overdose management, AODA, and worker health and safety awareness Demonstrated organizational and clerical/administrative skills, including team and project management Multilingual in English and Ugandan dialects Licensed G-driver RELEVANT WORK EXPERIENCE Shelter Support Worker, The Scott Mission, Toronto, ON 04/2023 – Date Provided compassionate and effective supportive counseling, crisis stabilization, and conflict resolution services Maintained accurate records through diligent case notes/report writing, ensuring essential information is available for future reference Prepared and served nutritious meals for residents and the larger community, adhering to health and safety regulations Fostered strong relationships by liaising with external agency staff during onsite support service delivery Actively participated in team activities, decision-making processes, and programming support Supervised guests, ensuring safety and security measures were met Shelter/Kitchen Support Volunteer, The Scott Mission, Toronto, ON 07/2022 – 04/2023 Set up beds to ensure a comfortable environment for shelter residents Participated in report writing, meal preparation, and maintaining a clean and sanitary work environment Provided guidance and support to new kitchen volunteers, fostering a collaborative team environment Chief Executive Officer, Uganda Women Football Association, Kampala, Uganda 2021 – 2022 Provided expert guidance on the development of women's football in Uganda Implemented policies and procedures to enhance financial and operational effectiveness Acted as a strategic partner in developing and implementing association plans and programs Education Officer (Teacher), Rubaga Girls High School, Kampala, Uganda 2012 – 2022 Evaluated students' learning and academic progress, organized class meetings, and provided guidance and counseling Provided guidance and counseling to learners and parents on career guidance, behavior change and positive parenting Life Skills Coach, East Africa, Kampala, Uganda 2012 – 2021 Developed young people's abilities, enhanced logical facility, improved social and emotional development Initiated culturally sensitive programs and activities that catered to the unique psychosocial needs of students from different backgrounds Fostered a supportive and inclusive environment, promoting cross-cultural understanding and collaboration among students EDUCATION Bachelor's Degree of Arts with Education, Uganda Martyrs University Nkozi, Uganda - 2011 Personal Support Worker Certificate, UMS Healthcare College, Toronto, ON - 2023 Life Skills Trainer Certificate, Kisubi Brothers’ University, College-Uganda - 2011 CERTIFICATION AND TRAINING Worker Health and Safety Awareness, Toronto, ON - 2023 Ontario Human Right Code, Ontario Human Rights Commission - 2023 WHMIS, AixSafety, online training - 2023 CPR/First Aid AED, The Lifeline Training Resources, Toronto, ON - 2022 Naloxone -overdose training, St Paul’s Foundation, Toronto, ON - 2022 Harm Reduction training, Toronto Hostels Training Centre, Toronto, ON - 2022 Toronto Shelter standards, Toronto Hostels Training Centre, Toronto, ON - 2022 G-license Driver - 2023

Personal Information

Title: personal support worker

Languages

English
Professional Working

Timeline

SUPERVISOR SOCIAL ASSISTANCE

The Scott Mission
05.2023 - Current

Shelter/Kitchen Support Volunteer

The Scott Mission
07.2022 - 04.2023

Chief Executive Officer

Uganda Women Football Association
01.2021 - 01.2022

Education Officer (Teacher)

Rubaga Girls High School
01.2012 - 01.2022

Life Skills Coach

East Africa
01.2012 - 01.2021

Bachelor of Arts - Educational Leadership And Management

Uganda Martyrs University

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Kenneth Ssemwogerere