Kenneth Smith
Vancouver,BC
Summary
Dynamic Recovery House Manager with a proven track record at Reaching Out Recovery Society, enhancing resident satisfaction and safety through compassionate support and strict policy enforcement. Skilled in clinical expertise and effective communication, I foster positive environments and achieve significant improvements in recovery success rates. Expert in multitasking and adaptability, ensuring high-quality care and support for residents.
Overview
1
1
Certification
Work History
Recovery House Manager
Reaching Out Recovery Society
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
- Collaborated closely with clinical teams to ensure that each resident received the appropriate level of care and support during their stay.
- Developed strong relationships with local community resources to provide additional support services for residents in need.
- Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
- Assisted residents in creating personalized aftercare plans to maintain long-term sobriety upon leaving the recovery house setting.
- Facilitated group therapy sessions for improved communication skills, conflict resolution, and coping mechanisms among residents.
- Fostered a positive and inclusive atmosphere within the recovery house by promoting open communication among staff, residents, and family members.
- Implemented crisis intervention strategies when necessary to maintain safety among all residents during challenging situations.
- Improved residents'' recovery success rates by implementing individualized care plans and monitoring progress.
- Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
- Coordinated volunteer programs for increased community involvement among residents while also promoting teamwork within the house setting.
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Evaluated and screened patients to determine needs and provide necessary support.
- Monitored patient care, human resources, and implementation of Type policies and procedures.
- Maintained safe environment for Number-patient facility with continuous surveillance.
- Completed random chart audits and reported results to Type manager.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Managed volunteer programs focused on providing community services to underserved populations.
Education
Basic Counseling - Counseling
Vancouver Community College
Vancouver, None03.2021
Skills
- Mental health awareness
- Substance Abuse Knowledge
- Clinical expertise
- Performance Appraisals
- Care Planning
- Quality Improvement
- Patient Delivered Partner Medication
- Case Management
- Interdisciplinary Collaboration
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Written and verbal communication
- Certified in CPR/AED
- Client Needs Assessments
- Team building
Languages
English
Native or Bilingual
Certification
Mental Health First Aid
Naloxone Training
Food Safe
Emergency First Aide with CPR C & AED
Timeline
Recovery House Manager
Reaching Out Recovery Society
Basic Counseling - Counseling
Vancouver Community College
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