Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Kenneth Russell

Kenneth Russell

Moreno Valley

Summary

  • Enthusiastic, hard-working achiever and communicator, with strong listening skills
  • Highly motivated for career advancement

Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Store Associate

7-eleven
06.2023 - 12.2024
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.

Budtender

Dos Wevos
02.2019 - 06.2023
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.

Program Leader

Think Together
08.2018 - 01.2019
  • Provide on-call Child care for parents or relatives as needed
  • Maintained Children in a safe and kid friendly environment
  • Organized/Planned daily activities/outings on day to day basis
  • Provide Quality care for children aged 1 to 12 years
  • Implemented well-received activities and events.
  • Tailored program offerings to meet evolving needs of target audience, securing program's relevance and appeal.
  • Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.

Limited Term Employee

Famous Footwear
05.2018 - 08.2018
  • Facilitated excellent first impressions through professional customer greetings.
  • Handled point-of-sale transactions accurately.
  • Sustained high standards for visual merchandising quality on sales floor.
  • Facilitated customer access to desired items.

Recreational Aide

Parks & Recreation
04.2016 - 08.2018
  • Provide oversight for meetings and banquet rentals
  • Assisting clients with last minute set-up changes, our audiovisuals equipment, Kitchen appliances, and our rental policies
  • Staff will greet the clients upon arrival and secure the building upon conclusion if necessary
  • Achieved high levels of participant retention by providing consistent support, encouragement, and motivation during activities.
  • Improved overall safety standards within the facility by promptly identifying potential hazards and implementing appropriate solutions.
  • Collaborated with other staff members to develop engaging, age-appropriate programming for various groups.
  • Promoted a safe environment for all participants by maintaining clean facilities and ensuring proper use of equipment.

Assistant Event Coordinator

Party Palace Entertainment
04.2014 - 03.2016
  • Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
  • Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
  • Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
  • Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
  • Facilitated efficient communication between team members by maintaining organized records of event plans, schedules, and contacts.
  • Developed decor, theme and ambiance for events to satisfy client's vision and budget.
  • Assisted in compliance with safety regulations at venues by working closely with security personnel during large-scale events.
  • Organized Party events from conception to completion, arranged program schedules and managed on-site logistics.

Education

High School Diploma -

Rancho Verde High School
Moreno Valley, Ca
05.2017

Skills

  • Perceptiveness
  • Monitoring
  • Negotiation
  • Organization
  • Customer Relations
  • Customer Service
  • Critical Thinking
  • Store cleanliness maintenance
  • Cash register operation
  • POS systems
  • Conflict resolution
  • Promotion and discount strategies
  • Friendly and helpful
  • Reliable and responsible

Accomplishments

    40+ hours of community service

Certification

  • First Aid, CPR, and AED Instructor Certificate - Emergency Care & Safety Institute.
  • Electric Pallet Jack Certified

Timeline

Store Associate

7-eleven
06.2023 - 12.2024

Budtender

Dos Wevos
02.2019 - 06.2023

Program Leader

Think Together
08.2018 - 01.2019

Limited Term Employee

Famous Footwear
05.2018 - 08.2018

Recreational Aide

Parks & Recreation
04.2016 - 08.2018

Assistant Event Coordinator

Party Palace Entertainment
04.2014 - 03.2016

High School Diploma -

Rancho Verde High School

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Kenneth Russell