KENNETH PASAYAN BAM HRPE
BUSINESS ADMINISTRATION MANAGEMENT
Calgary,Canada
Summary
Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service. Demonstrated business management expertise, including competitive offerings, pricing and market positioning. Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Innovative and goal-oriented Management professional committed to office management and business administration. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through collaborative continuous process in LEAN Methodology.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Office Manager
Arriza Styles International Trading
Calgary, AB
02.2021 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
- Updated reports, managed accounts and generated reports for company database.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Utilized company's accounting systems to review reports and prepare assessments.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Maximized cash flow through optimal billing and collection processes.
- Delivered performance reviews, recommending additional training or advancements.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth internal operations.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Performed supplier risk evaluations and supported regulatory inspections.
Healthcare Recruitment Consultant ( Contractual)
Clearport International
Calgary, AB
08.2022 - 10.2022
- Delivered services to customer locations within specific timeframes.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked with customers to understand needs and provide excellent service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Manager of Business Development and Sales
Azirken Consulting Management
Calgary, AB
07.2019 - 02.2021
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service to majority of clientele.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives of at least 50% in 2nd quarter.
- Collaborated with sales, marketing and other internal teams to meet shared goals increasing sales pipeline to 45%.
- Built diverse sales pipeline to exceed quota targets in the first quarter.
- Maintained thorough records of prospective client contacts and interactions in CRM.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Conducted market research to discover new leads, opportunities and messaging.
- Facilitated business by implementing practical networking techniques.
Territory Manager - Market Development
Saladmasterchef US
Prince Albert, SK
08.2011 - 07.2019
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Kept operations in compliance with federal and state laws, industry regulations and corporate requirements.
- Integrated innovative ideas to accomplish corporate and individual objectives.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Improved productivity while reducing staffing and operational costs by Number%.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Visited customer sites to deliver sales presentations and demonstrate products or services.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Generated Number% in sales through effective networking and marketing strategies to grow new business and increase productivity.
Education
Business Administration Management - Business Management Studies (BMS)
CDI College
Calgary, AB02.2018
Human Resources Management & Program Evaluation - Certification in Human Resource Management
University of The Philippines
Manila Philippines05.2000
Skills
- Human Resource Management
- Office Management
- Accounts Payable and Receivable
- Accounts Payable and Receivable Auditing
- Report Preparation and Analysis
- Staff Training
- CRM Software
- Office Equipment Management
- Vendor Communication and Negotiation
- Financial Data Analyzation
- Leadership and Change Management
- Policy and procedure modification
- Documentation and control
- Payroll and budgeting
- Relationship building
- Credit and collections
- Account Reconciliation
- Database administration
- Workflow planning
- Presentation design
- Contract negotiations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 850 staff members.
- Collaborated with team of 20 in the development of RCBA Rootcause Business Analysis.
- Achieved certification through the University of the Philippines Institute of Certified Professional Managers (ICPM): Certified Manager (CM), May 2000.
Certification
- Business Administration Management Training - May 2000
- CM - Certified Manager Certification
References
Available upon requeat
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Healthcare Recruitment Consultant ( Contractual)
Clearport International
08.2022 - 10.2022
Business Office Manager
Arriza Styles International Trading
02.2021 - Current
Manager of Business Development and Sales
Azirken Consulting Management
07.2019 - 02.2021
Territory Manager - Market Development
Saladmasterchef US
08.2011 - 07.2019
Business Administration Management - Business Management Studies (BMS)
CDI College
Human Resources Management & Program Evaluation - Certification in Human Resource Management
University of The Philippines