Summary
Overview
Work History
Education
Skills
Tel
Languages
Timeline
Generic

Kenneth Okoro

Etobicoke,ON

Summary

A highly organized and adaptable social service worker with over 4 years' experience in international development and 2 years in the social services sector with working knowledge of relevant laws and how interconnected agencies function. Very experienced in navigating the Non - Governmental organisation services and referrals. Strong communication skills and emotional intelligence are core strengths. I welcome new challenges and maintain confidentiality to the highest standards. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

16
16
years of professional experience

Work History

Supervisor - Employment and Education

Our Place Peel
05.2024 - Current

* Achieved results by working with staff to meet established targets.

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Monitored workflow to improve employee time management and increase productivity.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Job Developer/Case Manager

Urban Rez Solutions Social Enterprise
03.2023 - Current
  • Delivers comprehensive conflict management strategies for justice impacted youths
  • Organized impactful workshops on resume writing, interview skills, and job search strategies for clients seeking employment.
  • Facilitated successful job placements by negotiating competitive wages and accommodations for clients with disabilities.
  • Developed comprehensive resource materials on various industries and career options for better client guidance during their job search journey.

Job Developer

The Career Foundation
03.2022 - 03.2023
  • Developed strong client relationships and worked collaboratively with clients to meet their needs.
  • Developed comprehensive resource materials on various industries and career options for better client guidance during their job search journey.
  • Built strong relationships with local employers to identify job opportunities, resulting in increased client placements.
  • Streamlined the job development process by creating effective tracking systems and tools for monitoring progress.
  • Implemented innovative marketing strategies to increase awareness of available services among potential clients and employers.

Country Coordinator

World Bank's Youth Development & Peace Network
07.2008 - 12.2012
  • Coordinated 120 youth focused civil society organizations working with the World Bank and UN systems.
  • Coordinated the implementation of various projects across multiple sectors, ensuring timely delivery and adherence to budgets.
  • Led crisis management efforts during times of uncertainty or conflict, minimizing disruptions to ongoing work while prioritizing safety for staff members.
  • Conducted regular reviews of project progress, adjusting strategies as needed to optimize results and ensure alignment with organizational goals.

Education

Community Worker Program -

George Brown College
Toronto
01.2022

Bachelor of Science - Geology -

Acadia University
Wolfville NS
05.2017

Skills

  • Customer Service, Interpersonal skills
  • Verbal and Written communication skills
  • Priority management
  • Employee Motivation
  • Processes and procedures
  • Staff Development
  • Process Monitoring and Improvement
  • Expectation setting
  • Teamwork and Collaboration
  • Self Motivation
  • Decision-Making
  • Team building
  • Problem-Solving
  • Adaptability and Flexibility
  • Professionalism
  • Problem-solving abilities
  • Attention to Detail
  • Multitasking

Tel

(+1) 647 205 2793

Languages

English
Native or Bilingual

Timeline

Supervisor - Employment and Education

Our Place Peel
05.2024 - Current

Job Developer/Case Manager

Urban Rez Solutions Social Enterprise
03.2023 - Current

Job Developer

The Career Foundation
03.2022 - 03.2023

Country Coordinator

World Bank's Youth Development & Peace Network
07.2008 - 12.2012

Community Worker Program -

George Brown College

Bachelor of Science - Geology -

Acadia University
Kenneth Okoro