Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenneth Linares

Bakersfield,CA

Summary

Dynamic Sales Associate with proven expertise in upselling and customer engagement at BootBarn. Recognized for exceeding sales goals and fostering strong client relationships. Skilled in cash handling accuracy and inventory control, consistently delivering exceptional service in high-pressure environments. Committed to enhancing customer experiences and driving repeat business through effective communication and promotional support.

Overview

4
4
years of professional experience

Work History

Sales Associate

BootBarn
05.2021 - 10.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Pacsun Retail Store
11.2017 - 02.2019
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.

Education

No Degree - Accounting

Cuesta College
San Luis Obispo, CA

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Time management
  • Stocking and receiving
  • Verbal/written communication
  • Inventory control
  • Customer engagement
  • Sales expertise
  • Service oriented
  • Excellent people skills
  • Exceeds sales goals
  • Client service
  • Cash handling accuracy
  • Cleaning techniques
  • Cash register operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

BootBarn
05.2021 - 10.2021

Sales Associate

Pacsun Retail Store
11.2017 - 02.2019

No Degree - Accounting

Cuesta College

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Kenneth Linares