Tamara Maxey
Oakland
Summary
Organized , dependable and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Healthcare professional with solid foundation in coordinating patient care and administrative tasks within healthcare setting. Proven track record of enhancing patient flow and supporting medical teams with critical administrative functions. Known for adapting to ever-changing healthcare environments, ensuring optimal patient care and operational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
ABSMC
11.2010 - Current
- Coordinate patient admissions, transfers and discharges.
- Assemble and maintain patient medical records and other documents related to patient care.
- Conduct in-person greeting/welcome for newly admitted and transferred patients.
- Receive and route laboratory results to correct clinical staff members.
- Enter work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhance customer satisfaction by promptly addressing concerns and providing accurate information both in person and over the telephone.
- Develop a rapport with patients through active listening skills, and building trust through these interactions
Environmental Service Aide
ABSMC
03.2008 - 11.2010
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient rooms, and common areas to promote sanitary treatment and services environment.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
- Verified cleanliness and organization of storage areas and carts.
- Restocked room supplies for personal touch with every job.
Education
Some College (No Degree) - Entrepreneurial Studies
Chabot College
Hayward, CASome College (No Degree) - Cosmetology
Laney College
Oakland, CANo Degree - Certificate Program
National Academy of Science Medicine
Skills
- Message recording
- Critical thinking
- Patient registration
- Supply restocking
- Multidisciplinary team collaboration
- Medical records management
Certification
Completion - August, 2024 American Heart Association - Adult and Pediatric First Aid/CPR/AED Certificate
Timeline
Health Unit Coordinator
ABSMC
11.2010 - Current
Environmental Service Aide
ABSMC
03.2008 - 11.2010
Some College (No Degree) - Cosmetology
Laney College
No Degree - Certificate Program
National Academy of Science Medicine
Some College (No Degree) - Entrepreneurial Studies
Chabot College
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