Summary
Overview
Work History
Education
Skills
Certification
Languages
MISCELLANEOUS TRAINING
SECURITY CLEARANCE
Timeline
Generic

Kenneth Hall

Ottawa,Canada

Summary

Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Strategic thinker with hands-on experience delivering impactful solutions and enhancing organizational performance. Detail-oriented with exceptional communication and project management skills, recognized for proactive issue identification and resolution, process optimization, and team support. Proactive and goal-oriented professional with excellent time management and problem-solving skills, known for reliability, adaptability, and quick skill acquisition. Strong analytical, communication, and teamwork skills, eager to contribute to team success and further develop professional skills with a positive attitude and commitment to continuous learning and growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Obsolescence Manager

Akkodis Group
10.2024 - 07.2025
  • Managed and tracked obsolescence related to LCSISR Program for DND through Thales and GDMS.
  • Collected, and analyzed obsolescence data from appropriate sources to deliver findings and recommendations to Thales and GDMS LCSISR program product owners.
  • Applied program knowledge and planning to further supportability of scheduled product testing to support obsolescence replacement solutions in support of the LCSISR sustainment.
  • Managed routine updates to obsolescence configuration data and adhered to life-cycle product roadmaps.
  • Utilized technical writing skills to maintain obsolescence process documentation and produce reports that addressed specific LCSISR program obsolescence incidents cases.
  • Coordinated obsolescence requirements and led communication between cross functional development teams.
  • Obsolescence Manager (DND LCSISR Program/General Dynamics/Thales): A member of the OMS team in Thales (as an Akkodis employee).

Service Manager

Raytheon (RTX), Collins Aerospace
11.2022 - 09.2024
  • Single point of contact executing end-to-end coordination of all Collins Canada repairs with internal and external stakeholders including:
  • Internal/external Value Stream Leaders (VSL’s)
  • Operations Manager
  • Contracts Manager
  • Customers/End-users
  • Engineering Customer Service
  • Repair Technicians
  • Procurement Specialists
  • Stockroom Personnel
  • Credit Analysts (CR)
  • Billing Analysts
  • Invoicing
  • SAP Focal: Subject Matter Expert (SME) for the Collins Canada SAP SAMS Repair Modules from M01-M10 and all associated S-Category subjects such as Transshipping, Warranty, etc.
  • Shipping/Receiving: Received and shipped all repairs to include packaging, FedEx waybills, Canadian Export (CERS) B13 documentation as required.
  • Order Administration (OA): Inducted all types of repairs into the Ottawa repair plant through SAP platform.
  • Customer Service Representative (CSR): Prepared WIP/RECAP Reports for DND customer, acted in lieu of the Contract VSL as the main contact for customer inquiries and problem solving.
  • Repair Stock Movements: Processed all stock movement transactions for repair parts using the local procurement process.
  • Repair Estimates: Provided estimates for repairs to customers, ensuring correct pricing, whether contract pricing or non-contract repairs.
  • Repair Contracts Administration: Ensured all data was updated within SAP for contracts held with Arcfield Canada, L3Harris, PWGSC. Brought contractual billing shortfalls to the attention of the Contacts Manager.
  • Billing: Carried out bill reviews for completed repairs to ensure all applicable billing information was accurate as per contract ,as applicable, or within the financial policies of the Collins business policies.
  • Invoicing: Attended all Accounts Receivable Aging meetings, researched and followed up with all Customer Accounts Payables to reconcile all outstanding repair charges.
  • Audits: Participated in all first, second and third party audits WRT the repair aspect of Collins Canada.
  • Process Owner: Diligently reviewed processes, adjusting and refining, creating draft documents for publishing to maintain efficiency.
  • Service Manager: A member of the Rockwell Collins Management Team, the single point of contact for all Rockwell Collins Canada aftermarket product line and government/corporate/intercompany contract repairs.

Service Technical Analyst

Boeing Canada
09.2018 - 11.2022
  • Receive Boeing Engineering service bulletins and service notes; review and validate against engineering drawings, Boeing change request (CR), MHLH publications.
  • Communicated all Boeing engineering service information communications to the Weapons System Manager with recommendations
  • SBM’s
  • Maintain a register of all service bulletin activity
  • Prepare, review, and/or submits modification proposals, special inspections
  • Review, prepare, and submit revisions to applicable technical publications.
  • Submit written reports relating to technical findings – emails, messages, letters, memos.
  • Maintain records of all technical tasks, activities, and projects using the appropriate recording medium on MHLH Sharepoint.
  • Review spares availability.
  • Prepare and/or staff amendments to the aircraft maintenance program.
  • Hosted Boeing meetings bi-weekly
  • Created new MHLH ISS Program Engineering quality management processes to improve first time quality (FTQ) to DND customer(s) to include Boeing Provisional Technical Airworthiness Information Form and an extensive Modification and Special Inspection Checklist to capture escapements from FTQ.
  • Improved processes to include more detailed tasks and steps.
  • Perform root cause analysis for errors in deliverables from Boeing and to the DND customer.
  • Service Technical Analyst - Boeing Canada, CH147F Chinook Medium-Heavy Lift Helicopter Program, Contract Management Office (CMO), Ottawa, ON

Technical Authority (LCMM)

Aircraft Survival Systems Directorate of Aerospace Engineering and Project Management
02.2017 - 09.2018
  • Task and co-ordinate technical investigation;
  • Research Unsatisfactory Condition Reports (UCRs)
  • Prepare, review, and/or submits modification proposals, special inspections, cost estimates, work packages, special information leaflets, Statements of Work, and prototype information
  • Review, prepare, and submit revisions to applicable engineering orders, e.g. CFTOs, NAVAIRs
  • Submit written reports relating to technical findings – emails, messages, letters, memos, UCRs
  • Task and co-ordinate technical investigations, using contractor assistance or assistance from other DND agencies where applicable
  • Respond to technical queries from operational and maintenance units;
  • Maintain records of all technical tasks, activities, and projects using the appropriate recording medium – i.e. RDIMS, databases, electronic files, and paper files, as appropriate
  • Act as the technical authority for assigned equipment
  • Review and action flight safety messages, specifically with respect to their recommendations;
  • Provide technical support to projects as required
  • Develop solutions to technical problems and plans, controls, and monitor the implementation of respective solutions
  • Review and recommend approval of contractor submitted data, draft technical manuals, engineering drawings, engineering change proposals, and draft modification leaflets
  • Exercise effective configuration control of assigned equipment
  • Staff parts contract demands, checking for accuracy, validity, price
  • Identify the optimum requirement for new spares and initiates purchases, participates in initial provisioning conferences
  • Prepare specifications for contract demands and contract amendments
  • Review spares availability in light of demands and adjusts the repair and overhaul throughput accordingly using tools such as the SNAPS
  • Prepare and/or staffs amendments to the aircraft maintenance program, including changes to inspection schedules, content, etc., and ensuring compliance of the proposed changes with the AF maintenance policy and the airworthiness program
  • Monitor contractor performance in meeting quality, cost and schedule objectives
  • Screen revisions to supply lists
  • Authorize increases to maximum repair costs and/or authorizes disposal/scrapping of parts;
  • Action waiver/deviation requests and Technical Inspection Requests (TIRs) from overhaul contractors
  • Technical Authority (LCMM) – Aircraft Survival Systems Directorate of Aerospace Engineering and Project Management, Ottawa, ON

Technical Authority (LCMM)

Aircraft Coatings Systems and Composite Repair Materials Directorate of Aerospace Engineering and Project Management
01.2013 - 01.2017
  • Purchase of HeatCon composite repair sets through Foreign Military Sales.
  • Initiated Third Party Transfer process to provide Government Furnished Equipment L3-Com FMS purchased composite repair sets.
  • Managed funding for composite repair rental equipment for Bases/Units lacking capability as an interim resolution to purchasing delays.
  • Received and processed requests for funding for Aircraft Coating Systems from bases/units.
  • Purchase of Dry Media Blast Cabinets for RCAF units.
  • Carried out first article inspection and acceptance checks on CT114 Tutor aircraft at IMP Aerospace in Halifax.
  • Maintained a LCMM portfolio utilizing departmental resources such as DRMIS, CGCS, LMPT, RDIMS, AF9000, ADM (Mat) website.
  • Ensure the accuracy of technical manuals and compliance with the technical airworthiness program.
  • Technical Authority (LCMM) - Aircraft Coatings Systems and Composite Repair Materials Directorate of Aerospace Engineering and Project Management, Ottawa, ON

Aircraft Structures Technician (Instructor/Supervisor)

Canadian Forces School of Aerospace Technology and Engineering
01.2008 - 01.2013
  • Executive Assistant to the School Chief Warrant Officer (SCWO) (2011-2013)
  • A high profile appointment to CFSATE HQ as the SCWO Assistant obtained only through recommendation and interview processes.
  • Worked with 16 Wing and Base Chief Warrant Officers offices for matters that affected CFSATE personnel including discipline, duties, special events, parades, graduations, VIP visits
  • Liaised with the office of the Judge Advocate General, Military Police, civil authorities, and NDHQ in relation to disciplinary measures for personnel or students; the Unit Drug Testing NCM
  • Course Designer – Aircraft Structures QL3 Design and Development (2010-2011)
  • An effective member of the Training Plan Writing Board for QL3 Aircraft Structures;
  • I worked with the training innovation cell to bring modernize training methods.
  • Course Director – Lancaster Squadron, (ACS) Aircraft Structures Training (2009 - 2010)
  • Instructional Supervisor and Course Director supervised, evaluated and mentored instructors; maintained schedules and spreadsheets for the course and instructor assignment; carried out safety inspections in the machine shop; administered and processed course critiques, student assessments; a member of student Progress Review Boards addressing academic shortcomings; carried out disciplinary investigations.
  • 16 Wing Deputy Hazardous Mat Coordinator
  • Course Instructor – Lancaster Squadron, (ACS) Aircraft Structures Training (2008)
  • Responsible for student schedules, teaching Performance Objectives of the ZAEF QL3 Aircraft Structures Course; assessing students; ensuring supervisors were aware of student disciplinary and administrative issues; carrying out personnel and barrack inspections.
  • Aircraft Structures Technician (Instructor/Supervisor) - Canadian Forces School of Aerospace Technology and Engineering, 16 Wing, Borden, ON

Aircraft Structures Technician (Supervisor)

431 (AD) Squadron
01.2003 - 01.2008
  • ACS Shops IC/ 431 Sqn ACS SME
  • Level A Structures Technician.
  • Supervised on and off aircraft repair and modifications, acceptance inspections, non-standard repairs, periodic maintenance card deck.
  • Aircraft Structures Technician (Supervisor) - 431 (AD) Squadron, 15 Wing Moose Jaw, SK

Aircraft Structures Technician

8 Wing Trenton
01.1998 - 01.2000
  • Completed apprentice rotation through ACS shops. (refinishing, sewing, metal shop, machining, welding, maintenance, and servicing) Signed off as Performance of Maintenance (POM) in 2000.
  • Continued to work in maintenance and workshops carrying out on and off aircraft repair and modifications, Special Instructions, Non-Standard Repairs (NSR) periodic maintenance card deck.
  • Aircraft Structures Technician - 8 Wing Trenton, ON, 8 Air Maintenance Squadron

Education

Diploma - Aircraft Structures Technician

Southern Alberta Institute of Technology
Calgary, AB

Skills

  • Safe Agile
  • Life Cycle Materiel Management
  • Airworthiness Risk Management (RARM)
  • Protection of Controlled Goods
  • Aircraft Maintenance Policy Level 2
  • Introduction Sustainment Initiative Best Practices in Project Management Quality Management System Training
  • DRP Forecast for Life Cycle
  • Managers LMPT Training
  • Intro to Controlled Goods Plastic Media
  • Blasting Special Metals Welding

Certification

  • CC 130 Hercules First and Second Line Maintenance and Repair
  • CC 114 Tutor First and Second Line Maintenance and Repair
  • CH 113/113A Labrador First and Second Line Maintenance and Repair

Languages

French B-B-B
Limited Working
English
Full Professional

MISCELLANEOUS TRAINING

  • Safety Managers Course
  • Workplace Hazardous Materials Information System (WHMIS)
  • Alternate Dispute Resolution
  • Defence Ethics
  • Advanced Instructional Techniques
  • Supervisors Awareness Training (Alcohol, Drugs, Gambling)

SECURITY CLEARANCE

Secret

Timeline

Obsolescence Manager

Akkodis Group
10.2024 - 07.2025

Service Manager

Raytheon (RTX), Collins Aerospace
11.2022 - 09.2024

Service Technical Analyst

Boeing Canada
09.2018 - 11.2022

Technical Authority (LCMM)

Aircraft Survival Systems Directorate of Aerospace Engineering and Project Management
02.2017 - 09.2018

Technical Authority (LCMM)

Aircraft Coatings Systems and Composite Repair Materials Directorate of Aerospace Engineering and Project Management
01.2013 - 01.2017

Aircraft Structures Technician (Instructor/Supervisor)

Canadian Forces School of Aerospace Technology and Engineering
01.2008 - 01.2013

Aircraft Structures Technician (Supervisor)

431 (AD) Squadron
01.2003 - 01.2008

Aircraft Structures Technician

8 Wing Trenton
01.1998 - 01.2000

Diploma - Aircraft Structures Technician

Southern Alberta Institute of Technology

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Kenneth Hall